Benefits:
401(k)
Bonus based on performance
Competitive salary
Paid time off
Position: Service Manager
Reports to: General Manager / Operations Manager
Direct Reports: Service Electricians, CSR/Dispatch Coordinator (shared accountability)
Job Responsibilities:
The Electrical Service Manager supervises the day-to-day activities and performance of all Service Electricians. Under direction of the General Manager/Operations Manager, the Electrical Manager ensures that employees are assigned to perform work in keeping with their position as required.
Direct and manage the Electrical Service business in operating area and focus on gross margin goals.
Generate revenue opportunities for the Electrical Service team.
Reviews and updates pricing in service software module.
Provide a superior level of service to ensure long term business growth and the ability to seek new ventures.
Supervise the installations, repairs, and maintenances of the electrical service department.
Provide day to day supervisory support to direct reports and focus on team leadership.
Maintain records/files. Prepare and analyze reports and charts concerning worker utilization and job time rates.
Review daily service tickets completed by techs to assure for proper diagnosis, resolutions, pricing and opportunities identified.
Work closely with CSR/Dispatch Team to plan, schedule, and assign the activities of the Electrical team.
Establish work standards, production control, and job priorities.
Maintain a safe work environment and enforce the safety culture. Perform regularly schedule safety meetings as required by HR.
Assist with determining time and cost estimates for electrical service jobs and provide technical support for field when required.
Assure technicians have proper inventory on truck to complete scheduled work.
Perform related work as required
Job Qualifications:
Journeyman Electrical License, preferred
High School Diploma
10+ years of Electrical Field Service experience
3+ years of Supervisory Management Experience
Electrical knowledge (Commercial & Residential)
Knowledge of company operating procedures and township codes.
Mechanical/HVAC/ Plumbing knowledge a plus
Ability to properly bid and estimate jobs
In Return We Offer:
Competitive salary and incentive bonus potential
Friendly, team oriented, and rewarding work environment
Excellent benefits including generous medical, vision, dental and life & disability insurance
401(k) plan with a company match
Paid Time Off – Time to recharge!
We are an Equal Opportunity Employer