Benefits:

Fully stocked company truck

Bonus based on performance

Competitive salary

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Description A Mister Sparky Service Manager is responsible for coordinating and overseeing the installation and service of electrical products and services in residential and light commercial settings. This role involves managing a team of electricians, ensuring efficient scheduling, and maintaining high levels of customer satisfaction. Key responsibilities include training, performance reviews, and driving sales and profit growth.

Key Responsibilities:

Scheduling and Dispatch: Managing the scheduling and dispatch of electricians to service jobs.

Team Management: Overseeing the training, development, and performance of the electrician team.

Customer Satisfaction: Ensuring high levels of customer satisfaction through effective communication and problem-solving.

Compliance: Maintaining compliance with NEC, local codes, safety protocols, and industry standards.

Financial Management: Monitoring financial performance, ensuring cost control, and driving revenue growth.

Sales and Profit Growth: Implementing strategies to drive sales and profit growth for the branch.

Technical Expertise: Providing technical guidance and support to the electrician team.

Communication: Effectively communicating with clients, team members, and other stakeholders.

Safety: Ensuring a safe and compliant work environment for all team members.

Performance Management: Conducting routine performance reviews and providing regular feedback.

KPI Management: Actively managing and driving key performance indicators

Job Requirements

Experience: A minimum of 3-5 years of experience in residential electrical work demonstrating proficiency in installation, repair, and maintenance.

Education: A high school diploma or equivalent is a standard requirement.

Communication: Strong communication skills are crucial for interacting with customers, explaining issues, and providing solutions.

Background and Drug Screening

Clean Driving Record

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.