Job Description

Reports to:

GLOBAL IT SENIOR DIRECTOR BUSINESS APPLICATIONS

Locations: CORPORATE HQ - WEST HILLS, CA

SUMMARY:

The ERP BUSINESS ANALYST (D365 FUNCTIONAL ANALYST) will be an in-house technical resource responsible for the design, documentation and support of our global Dynamics 365 for Finance and Operations (F&O) system to work in conjunction with all other IT applications and helping to manage the AMS provider and the global business. 

Electro Rent Corporation runs several IT Systems across multiple platforms serving a worldwide user base 24/7/365. This role will support users and systems, primarily focused on supporting the Global and U.S. Support Desks. Travel to any of our global offices may also be required.

MAIN DUTIES AND RESPONSIBILITIES:

•       Take a key role within the IT Organization promoting functional solution best practice.

•       Support in the design of solutions to best satisfy the business’ requirements within the constraints and best practice guidelines for Dynamics 365 F&O.

•       Help manage the offshore Application Support Provider

•       Help identify key areas for business and system improvement

•       Work with Functional Architect on discrete projects

•       Gather and translate business requirements with respect to the success of the business goal(s) and converts into a functional specification.

•       Documents business processes following system changes and inputs to the automation of test cases.

•       Works across multiple projects at any one time as well as providing support to the wider team when required.

•       Help to develop future roadmap of D365 and how it can be best utilized and adopted within the business, suggesting innovative solutions to business problems that leverage technology to provide improvements and better user experiences.

•       Supports AMS provider in the D365 F&O competency to ensure their tasks are carried out to the required level of accuracy and expectation for the business; escalating any and all concerns as deemed required.

•       Provides accurate level of effort estimates and delivers/manages/oversees task schedules inc. completion of configuration within D365 as and when required as part of change or fix items.

•       Work closely with IT Organization, including IT Leadership Team, Project Managers, Functional and Technical teams to ensure successful and complete delivery of all initiatives.

•       Interacts well with other technical team leaders such as architects, testing, analysts, and release managers as a lead member of the development team to accomplish the business goal.

•       Attend and participate in meetings that pertain to assigned responsibilities.

•       Comply with all corporate and departmental policies/procedures and applicable governmental regulations.

•       Other duties and responsibilities as assigned, which may include cross-utilization within the department or with other departments as well as travel across global sites.

REQUIRED EXPERIENCE:

•       3+ years prior AX experience, 2+ years D365 for F&O

•       Ideally 5+ years with ERP experience

•       Certification in Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate or Finance Functional Consultant Associate

•       Experience of working a global and multicultural environment.

•       Proven experience of business analysis and process documentation

•       Broad modular background/understanding of D365/AX

•       Have previously worked within a IT change environment

•       Sure Step delivery methodology experience

•       Experience with ADO

•       Experience working with Agile/SCRUM software development methodology

•       Shares responsibility for out-of-hours applications support

DESIRABLE:

•       Understand modern web architectures

•       Reporting with Power BI

•       Working knowledge of SSIS & SSRS

QUALIFICATIONS

·         Computer Science Degree preferred

·         Certified in Dynamics D365

·         8+ years’ IT experience

·         Exceptional project management and organization skills

PHYSICAL REQUIREMENTS

All positions will require, to some degree, the physical abilities described below in order to perform the essential functions of the job:

Work the expected hours, consistently arrive at work at the agreed time and follow Company rules and guidelines regarding breaks and meal periods.  Full time is typically considered to be 40 hours per week.

• Communicate effectively, both verbally and in writing.
• Move around and through all work areas as needed; may include climbing stairs
• Lift and/or move up to 10 pounds (i.e. books, reports, binders, etc.).
• Regularly sit at the assigned workstation.
• Use keyboard or equivalent equipment to access the computer.
• Use hands to manipulate documents and general paperwork to view contents.
• Read documents, reports, files, etc.
• Communicate effectively using the telephone

Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service for customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more. With 1.1 billion of inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.

Electro Rent is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

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Company Description

Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service to customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more. With $1.1 billion of inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.