Support Virtual Executive Assistant

Elevate Virtual Business Solutions

Support Virtual Executive Assistant

Remote, CA
Part Time
Paid
  • Responsibilities

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    Here's a little bit about us:

    Elevate Virtual Assistant Services, LLC provides high-quality Executive Assistant support to C-level Execs, founders, entrepreneurs, and small businesses. We take on the time-consuming administrative responsibilities for our clients and problem-solve their operational roadblocks, allowing our clients to move their business forward with ease and to re-focus on what they love the most.

    In all relationships that we build with both our clients and team, we strive to present ourselves with these values: Connection, Collaboration, Integrity, Proactiveness, Commitment, Reliability, and Innovation.

    Ashley, our founder and CEO, is very passionate about providing the best possible support to our amazing clients and team. We strive to help our clients reach success and profit in their businesses while bringing back the balance to their work and personal life. Maintaining a work/life balance is also important to our team members. We're a super friendly, supportive, proactive, and communicative team of administrative pros!

    About The Role

    This is an entry level, part-time support role. You will provide high-level professional administrative support by working directly with a Lead Executive Assistant on various accounts as needed. You must have consistent and proactive communication with your Lead Executive Assistant.

    This is NOT a client facing role. This is the perfect opportunity for someone who is newer to remote EA work, but is excited for the opportunity to learn and grow into a Lead Executive Assistant role.

    Virtual EAs are expected to be available during defined business hours of 9am-5pm (your local time), able to respond within a 2-hour window, send status updates, maintain detailed and up-to-date client information areas, and follow all internal policies and protocols. This includes creating SOPs, templates, and checklists for our clients on any task or process we do more than once!

    A typical day of support could include: inbox management, date entry, research projects, document management and formatting, etc.

    Requirements

    Must have knowledge in the following platforms used in this role: Google Workspace (Calendar, Gmail, Docs, Sheets, Slides, Drive), Slack, Zoom, Canva, Asana, and Loom. It's also important that you feel comfortable and are excited about learning new platforms that our clients use in their businesses!

    A laptop or desktop is required, either Windows or Mac: for Windows, Windows 10 Pro or newer (minimum 16G of RAM) with up-to-date anti-virus software, for Macs, OS Catalina or newer. Other requirements include a webcam & microphone (built-in or standalone).

    Must have a quiet space with good lighting for team meetings with a reliable high-speed internet connection and proficiency with remote or cloud-based tools such as instant messaging, Skype, Zoom, and Google Suite.

    **Must be available for various team meetings that occur on Tuesdays between 8:15am - 10:30am PST.

    About You:

    This position is for you if you...

    • have at least 1-2 years experience providing administrative support at the executive level
    • are a self-starter and excited about learning new things
    • are detail-oriented and organized
    • know how to manage your time and work independently but also enjoy collaboration
    • are resourceful–meaning you know when to Google it but also know when to ask for help
    • are a true team player! Always willing to support team members with feedback, resources, and support when necessary
    • are acceptant to feedback from leadership and your Lead EA when given
    • are in it for the long haul. We are passionate about building relationships with our team members and clients!
    • are located in the US

    This position is NOT for you if you...

    • struggle with being communicative or proactive
    • don't enjoy working collaboratively
    • don't take constructive criticism/feedback well
    • don't have the bandwidth to take on more clients. (we're looking for someone who wants to grow with us and be here for the long haul!)
    • don't have AMAZING attention to detail
    • tend to be last minute and have a "just get it done" attitude instead of "make it great"
    • don't consider client satisfaction and customer service as a priority

    Compensation and Benefits:

    You will be compensated as a W2 part-time employee, starting at $16 per hour. An opportunity for a raise will be given at each annual review, based on established KPIs for this position. This position will build up to approximately 20 hours per week of work, with an opportunity to expand to full-time. We also provide quarterly bonuses based on company goals and individual performance on established KPIs.

    Benefits include Paid PTO, as well as the opportunity to contribute to a 401K, of which Elevate matches 50% of your contribution up to 5%.