Job Description

JOB SUMMARY

 Responsible for managing all daily fitness center operations in order to ensure optimal performance in person and virtually. Responsible for communicating and upholding company standards. Provides safe, motivating, and effective exercise instruction with excellent customer service skills, strong communication skills, and the ability to motivate others in person and virtually.  Responsible and accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development in person and virtually.

Please see company website for benefits information. 

DUTIES & ESSENTIAL JOB FUNCTIONS

• Fitness center management- oversee the day to day operations of the fitness center
• Responsible for the financial and administration management of facility
• Manage/Oversee Fitness Specialist
• Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines
• Monthly reporting (changes in membership, finances, personal training, group exercise)
• Oversee and assist with the success of membership growth and retention
• Responsible for the communication, development, organization, and marketing of on-site and virtual programs, services, and promotions to members
• Manage and update Elevation Boost Portal and other technology platforms such as Intercom
• Oversee personal training and group exercise programs and staff members
• Hire, train, motivate, direct and evaluate full-time and part-time staff who are friendly, knowledgeable and member-oriented and committed to achieving the club goals for profitability, service and cleanliness
• Group exercise class instruction (on-site and virtual)
• Personal training
• Responsible for all areas in the club including but not limited to: fitness floor, front desk, locker room, group exercise, fitness services (personal training, coaching, massage, nutrition)
• Responsible for all aspects of equipment maintenance including cleaning and scheduling preventative maintenance and repairs
• Responsible for daily equipment cleaning and organizing
• Lead staff meetings
• Fitness Assessments, Fitness Center & Equipment Orientations, Exercise Prescriptions
• Compliance with Centers of Excellence (company quality assurance)

OTHER FUNCTIONS AND RESPONSIBILITIES

• Emergency protocols
• Must be able to manage time effectively
• Perform other duties as assigned

QUALIFICATIONS

• CPR and AED certification - required
• Experience teaching all intensity levels of group exercise classes - required
• BS in Exercise Science or related field - preferred
• Managerial experience in a fitness related managerial position - preferred
• National personal training certification - preferred
• Personal training experience - preferred