Billing Specialist Qualifications:

High school diploma or equivalent

Medical or insurance billing office experience, preferably with a focus in mental health billing, including customer service

Understanding of revenue cycle and ability to interact with government and commercial insurances

Sound decision-making ability with respect to complex claims processing workflows including the use of external resources

Working knowledge of spreadsheets and databases

Ability to perform multiple tasks in a fast-paced environment

Ability to organize tasks, files, and emals

Ability to maintain patient confidentiality

Knowledge of billing procedures, medical terminology, and CPT/ICD coding highly preferred

Cash handling experience and prior experience with Simple Practice or InSync EHR preferred

Billing Specialist Responsibilities:

Takes calls and responds to patient and third-party inquiries regarding services, accounts, insurance changes, billing procedures

Posts accounts receivable payments and adjustments

Validates accuracy of system posted A/R payments

Manually sorts and labels outgoing mail and sorts, scans, and distributes incoming mail

When working in office, greeting patients at front desk, as required.

Working jointly with office manager in onboarding clients

Performs billing records related projects.

Researches and requests refunds as appropriate.

Processes patient credit card payments.

Flexible work from home options available.