Job Description

We are seeking a Customer Service Representative (Warehouse Environment) to join our team! You will be responsible for providing effective Customer Service for all internal and external customers by using in-depth knowledge of company products and programs. RESPONSIBILITIES:

• Process pending customer orders.
• Coordinating with the warehouse and other departments to collect necessary data to allocate and route freight.
• Print and process all order related documents, pick tickets, shipping labels, folding packing list, breaking labels, and small parcel request.
• Organizing pending outbound shipments.
• Review and solve errors related to inventory shortages and allocation of order.
• Communicating via email and phone with Customers, Consignees, and Carriers.
• Making Bill of Landings (BL) and attaching any other relevant paperwork and confirming all information entered is accurate.
• Review and solve errors related to routing orders and freight pick ups.

​QUALIFICATIONS:

• Proficient in MS Word, Excel and good data entry experience
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Available to a flexible schedule and overtime

Company Description

We're the highest rated staffing company in California, with 5 branches, our newest branches in Riverside and Gardena, as well as the Mobile Office. We have vast experience and specialize in warehouse, manufacturing, assembly, and food industry labor. Our Values: • Self-Actualization Self-Actualization is the fulfillment or realization of one’s own potential. We strongly believe that businesses exist to maximize people, not just profits. • Feedback & Courage Giving and receiving feedback effectively requires both courage and vulnerability. Feedback is a powerful tool that we use to see ourselves and grow. • Transparency & Trust Transparency builds trust. Trust is the belief and confidence in the integrity, reliability and fairness of a person or organization. Trust is the foundation of relationships and it is essential to high-performing teams. • Excellence & Humility Our business strategy is based on providing excellent service and we must have the humility necessary to recognize when we must improve.