Job Description

JOB DESCRIPTION

SUMMARY/OBJECTIVE The Eligibility Counselor position is responsible for the screening and advancement of accounts potentially eligible for federal, state and county government assistance programs, as well as hospital financial programs. This position reports to the Director of Hospital Services. 

ESSENTIAL FUNCTIONS

1. Screens inpatients to determine program eligibility
2. Obtains signed applications and supporting documents
3. Maintains multiple active case files
4. Meets productivity and quality standards
5. May be assigned other duties by management

 COMPETENCIES

1. Customer/Client Focus                       4.   Technical Capacity
2. Communication Proficiency                5.    Ethical practice
3. Teamwork Orientation

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

1. High school diploma or GED                             4.   Type 40 WPM with accuracy

     2. Knowledge of HIPAA and EMTALA                   5.   Skilled in use of keyboard and                                                                                                      Microsoft products/format

 PREFERRED EDUCATION AND EXPERIENCE

1. Associate Degree 

2. Prior Experience with HHSC

3 . Knowledge of government assisted programs

Bilingual - English/Spanish a PLUS but, not required.

Additional Information

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

WORK ENVIRONMENT

This job operates in a hospital setting.

POSITION TYPE AND EXPECTED HOURS OF WORK

This is a full-time position. Typical days and hours of work are Tuesday thru Saturday 8 am to 4:30 pm.  Flexibility in days/hours is required, but the employee must be available during the “core” work hours of 9:30 a.m. to 3:30 p.m. and must work 40 hours each week to maintain full-time status.

POSITION PAY $14.06 - $15.22 (DOE)

TRAVEL

Local travel to other facilities may be required for this position.