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Patient Care Coordinator

Elite Health and Fitness

Patient Care Coordinator

Stoughton, MA
Full Time
Paid
  • Responsibilities

    Elite Sports Performance & Physical Therapy, with locations in Stoughton and Foxboro, MA, is seeking a motivated, detailed-oriented, and well-organized professional to join the administration team of our established and growing PT practice. We are looking for a candidate who is customer service-oriented and committed to helping us provide the very best in quality care to our patients. The ideal candidate must be able to multi-task effectively and work efficiently in a busy, team-oriented setting while maintaining a positive and cooperative attitude. Strong communication skills (both verbal and written), excellent attention to detail and time management skills, and a high level of professionalism are all essential. This position is full-time and includes a comprehensive benefits package, including health and dental insurance benefits, paid-time-off, and retirement savings program with employer matching program.

    Responsibilities for the position include but are not limited to:

    · Providing phone and in-person reception duties at front desk and ensuring that all physical therapy patients are greeted cordially and check in at the front desk prior to treatment session.

    · Scheduling appointments for PT patients and managing the schedules of our PT clinical team.

    · Verifying insurance benefits and obtaining authorizations from third-party payers.

    · Collecting and processing co-payments and other payments on patient accounts.

    · Entering patient and insurance company data into EMR system and running reports as assigned.

    · Other administrative duties as assigned.

    · As part of a 35-40 hour work week, the ideal candidate will be able to work at least two evening shifts per week (until 8:00 PM) and must be able to work at both Stoughton and Foxboro locations.

    Qualifications:

    · Previous experience in a medical or healthcare office setting is a plus

    · Strong written and verbal communication skills

    · Ability to multi-task effectively in a fast-paced environment

    · Skilled and experienced with Microsoft Office (Word, Excel, etc)

    · Experience working with EMR systems (previous experience with Clinicient EMR is a plus!)

    · Cooperative and team-oriented

    · Reliable and dependable

    · Ability to work flexible hours, including some evening hours

    · Highly organized with excellent attention to detail

    About Elite Health & Fitness: Founded in 2001, Elite has been providing the region’s best in health and fitness services for over 20 years, including physical and occupational therapy services, personal training, sports performance training, and other fitness programming. We believe that no matter what your fitness level or health goals, we have a program or service that will meet your needs. Whether you are looking for a quality fitness center, working to improve your athletic performance, or rehabilitating following an injury or surgery, Elite offers quality facilities, a welcoming environment, and highly-trained, caring fitness and therapy professionals to help you reach your goals. To learn more about us and our services, visit us at www.EliteFitCenter.com.