Elite Sports and Physical Therapy, with locations Stoughton and Foxboro, MA, is seeking a motivated, detailed-oriented, and well-organized professional to join our front desk administration team of our established and growing PT practice. We are looking for a candidate who is customer service-oriented and committed to helping us provide the very best in quality care to our patients. This position is currently part-time but has the potential to transition into full-time for the right candidate, who demonstrates the interest and ability to grow with the company. (This full-time position would include a comprehensive benefits package after 90 days of full-time employment, including health and dental insurance benefits, paid-time-off, and retirement savings program with employer matching program.)
Responsibilities for the position include, but are not limited to:
Providing excellent customer services skills and ability to communicate with patients, general public, staff members, outside offices, and all other internal & external contacts in a courteous, pleasant and professional manner
Performing phone and in-person reception duties at front desk
Providing excellent interpersonal skills necessary to be socially perceptive in accepting and relaying confidential information, communicating policies and procedures, and interacting effectively
Scheduling appointments for physical therapy patients and managing the schedules of our clinical team
Verifying insurance benefits & eligibility from third-party payers
Obtaining authorizations and referrals for multiple insurance carriers
Collecting and processing patient payments
Data processing and reporting
Other administrative duties (as assigned)
Qualifications:
Previous experience in a medical or healthcare office setting is preferred
Ability to accurately interpret and utilize basic medical terminology and abbreviations
Organizational skills to set priorities and efficient complete assigned work
Strong problem solving skills
Strong written and verbal communication skills
Ability to multi-task in a fast-paced environment
Proficiency in MS Office (Word, Excel, etc.) and various social media platforms (Facebook, Instagram, Twitter, etc.)
Experience working with EMR systems (previous experience with Clinicient Total Insight EMR is a plus!)
Cooperative and team-oriented
Reliable and dependable
Highly organized with excellent attention to detail
The ideal candidate must be able to work at both Stoughton & Foxboro locations
About Elite: Elite Sports, Inc. has been providing the region's top-level fitness programming, sports performance training, and physical therapy/injury rehabilitation services since 2001. To learn more about us and our services, visit us at EliteFitCenter.com.