Job Description

WE ARE NOW HIRING FOR TELECOMMUNICATIONS SALES SPECIALISTS IN THE LOCAL AREA TO HELP US GROW OUR CAMPAIGN. These openings are ENTRY LEVEL, no experience is necessary, we love to train! We have a very successful history developing entry level candidates into high performing market managers.

GENERAL DUTIES & RESPONSIBILITIES:

• Provides customer support for outreach enrollment. Serves as the primary contact for customer issues. Escalates more technical product-related issues to the proper Product Support department.
• Processes a high volume of customer inquiries of products and services.
• Troubleshoots customer problems identify the root cause of the problem and use tools and resources appropriately to determine how to resolve customer problems.
• When unable to resolve the problem in a reasonable amount of time, you will escalate to the appropriate resource.
• Updates customer information and ensures accurate entry of contact information.
• Meets the standards of the job, such as quality standards, adherence to schedule, and average handle time.
• May provide guidance and/or mentoring to less experienced representatives.

QUALIFICATIONS:

• Strong customer service or sales representative background and experience with relationship building
• Reliable transportation
• Dependable and resilient
• Massive ambitious and eager to develop sales and leadership skills
• Phenomenal negotiation and persuasion tactics
• Proven ability to overturn objections and close a sale when needed
• Excellent time management and flexibility under pressure
• Confident, energetic, and charming demeanor

This is a direct sales position with the opportunity to earn uncapped commissions