Job Description

We are seeking a Customer Support + Team Lead (Virtual Interview) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

Elite Vision specializes in face-to-face marketing campaigns that leverage world-class customer service and product knowledge. Our extensive client base speaks to the effectiveness of our strategy, serving household names and Fortune 500 companies in some of the largest retailers in the world. We believe expertise, customer service, and opportunity are the keys to our success. When we focus our efforts on developing product knowledge, providing unmatched customer service, and fostering opportunity, increased acquisitions and market expansion are the natural outcomes for our clients.