This is a new role created to support clinic operations. The role is expected to require 10 hours of work per week. It will start off as a part-time contract role with the hopes of expanding this into a full-time paid position with benefits.

Key Requirements for Role:

Prior experience working in fee-for-service OMHC performing intake, phone call follow-up,, and insurance verification, and billing follow-up.

Be able to come to the office a regular basis for training, meetings and other responsibilities as directed by the clinical director team

Be a resource to the therapists to help coordinate patient rescheduling needs.

This is not a remote-only position. The successful candidate will need to reside in the Annapolis area and be able to travel to the office in Annapolis.

What is Ellie?

Ellie Mental Health is a highly successful mental health organization with clinics structured to remove many of the daily obstacles that get in the way of providing world-class mental health services.

Responsibilities and Duties

Handles referrals for services, schedules assessments

Completes pre-certification with insurance companies to authorize services

Assist patients with completing intake paperwork

Provides initial assessment and triage

Review and follow up on call logs to ensure patient's questions were answered and to schedule them for services

Outreach to new patients to ensure they are satisfied with their services

Run clinic reports to ensure smooth clinic operations

Works with the therapist staff to coordinate appointments for patients

Some social media posts

Other stuff we probably forgot to add but just as meaningful and important to your role ;)

Required Qualifications and Skills

Prior experience working in an outpatient mental health clinic

Prior experience working directly with clients

Be flexible and available during daytime office hours

Be accountable for assigned tasks without the need for follow-up supervision

Strong familiarity with Microsoft Office including Word and Excel

Preferred Qualifications and Skills

Prefer experience completing pre-authorization and insurance verification

Ideal candidates will have a general knowledge of therapy services, community resources, insurance billing

What else you should know:

This position will be under the general direction of the Clinic Owner and coordinate with the Clinic Director.

salary range $20-$25/hour

Flexible work from home options available.