ELLIE MENTAL HEALTH - BROOMFIELD WEST IS EXPANDING!
Be a part of a nationwide movement to end the stigma, fill the gaps and bring greater innovation to mental health. Please note: There are two (2) Ellie Mental Health Clinics in Broomfield. This job opening is for the Broomfield West location.
About Ellie:
Ellie Mental Health is a highly successful mental health multi-clinic organization based out of Minnesota. Ellie clinics are structured to remove many of the daily obstacles that get in the way of providing world-class mental health services. Ellie makes the clinicians' experience a priority by offering excellent compensation, benefits, training, and flexible scheduling. We provide administrative, technology, referral and inquiry support, scheduling, client/therapist matching, billing & collections, semi-flexible schedules and even CEU programs.
Ellie strives to lower the administrative aspects of providing care to the absolute minimum, so our practitioners have more time to focus on what they love - serving clients! We want our people to be happy because happy therapists do better work and provide better client care! Other clinics may have some similar approaches to these things, but Ellie has found the way to do it all and is bringing our innovative approach to the nation.
Who we are looking for:
We are seeking a hands-on, high-performing, and compassionate leader who has vision and passion to fill mental health gaps in our community.
As Clinic Manager of Outpatient Mental Health Services, you’ll partner with us and co-lead this mission by:
Building and running a successful practice, as measured by the quality and reach of care we provide
Staying connected to patient care through an appropriate personal caseload set by you
Building and cultivating a culture of purpose, authenticity, humor, compassion, creativity, acceptance, and determination
Building & leading an incredible team of therapists
Building out and growing a second clinic location
Position Overview:
Clinic Manager—Ellie Mental Health The Clinic Manager (CM) is responsible for the performance and operations of the clinic. The Clinic Manager manages staff performance, hires and recruits clinical staff to meet staffing expectation and clinical revenue needs, provides training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Manager works collaboratively with their Clinic Owner and/or Clinic Director.
Required Skills/Abilities:
Master’s Degree or higher education in mental health discipline
Independently licensed with a Colorado-issued clinical practice license (IE: LPC, LCSW, LMFT, etc.)
Strong leadership, problem-solving, and executive skill sets
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Strong working knowledge of state requirements regulating mental health practice
Working understanding of human resource principles, practices, and procedure
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and changing environment
Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
Comfortable or able to quickly learn Mac computer operating systems
Adept at learning and navigating Electronic Health Record systems
Reporting & Supervision:
Clinic Manager reports to Clinic Owner
Clinic therapists report to Clinic Manager
Tasks & Responsibilities:
Hiring, Training, and Staff Management
Oversee the hiring process for all therapists at their clinic
Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
Assess ongoing development and training needs and conduct ongoing training as needed
Hold staff compassionately accountable to meeting performance expectations
Manage staff performance, including implement Performance Coaching, Performance Improvement Plans, and termination process as needed
Manage basic clinic Human Resource tasks
Supervision and Consultation
Minimum interval for licensed provider: One hour once monthly
Minimum interval for unlicensed provider: One hour twice monthly
Oversee twice monthly peer consultation groups to ensure clinical excellence and align with best practices
Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers
Participate in CD Peer Consult Group
Conduct weekly consultations with CM (in clinics where role is applicable)
Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
Clinic Oversight
Provide training, staff development, and administrative oversight to support the functioning of the clinic
Collaborate with Clinic Owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency
Monitor and manage clinic office schedules and office supplies
Provide timely response to concerns raised by clients, clinicians, or external stakeholders
Serve as point of contact for building management related issues or concerns
Clinic Outreach, Marketing, and Networking
Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Corporate Outreach Team
Collaborate with Ellie Corporate Marketing Team to promote clinic’s online visibility
Organizational Leadership
Collaborate with Clinic Owner and Ellie Corporate Team to implement all required policies and procedures
Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner
Other Duties as Assigned
Compensation & Benefits:
Comp and benefits are an extension of our mission & culture. It starts with taking great care of care-providers and supporting the things that matter most. Your package will include:
Salary, commissions, and outcome-based bonuses
Compensation range is $85,000 - $100,000
Medical, dental and vision benefits
Matching 401k benefits
Continuing education benefits
Paid time off
Advancement Opportunities:
This position may advance to the Clinic Director role. Ad Clinic Director, you will be responsible for overseeing operational efficiencies, financial management, patient satisfaction, and staff performance at a higher level. Success in these areas will open the pathway to advancing to the position of Clinic Director. As Clinic Director, you will have the opportunity to leverage your skills and experiences on a larger scale, guiding our clinic towards achieving broader organizational goals and making a significant impact on community health. Join us in a role where your leadership can truly shine and lead to greater professional achievements.