Locally owned and operated outpatient mental health practice seeks creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways!
As a Clinical Director at an Ellie Mental Health location in the Chelmsford/Lowell area, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.
The Clinical Director will be highly compensated (salary, commissions, and bonuses!) for accepting responsibility for the overall performance and operation of a practice composed of approximately 10-15 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing the practice’s performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload.
Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.
Reporting & Supervision
All Clinical therapists (across all locations) report to Clinical Director.
Responsibilities include:
Hiring, Training, and Staff Management
Oversee the hiring process for all therapists at the practice.
Provide all training for new clinical hires, using Ellie Mental Health clinical and operational policies and procedures as guidelines.
Assess ongoing development and training needs and conduct ongoing training as needed.
Hold staff compassionately accountable for meeting performance expectations.
Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.
Supervision and Consultation
Coordinate with the local Ellie franchise owner, who will take care of the practice’s non-clinical needs.
Oversee peer consultation groups to ensure clinical excellence and align with best practices.
Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
Participate in Clinical Director Peer Consult Group.
Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation.
Client Care
Evaluate mental health diagnosis, create and implement a treatment plan, complete ongoing documentation including further diagnosis, conduct treatment plan reviews, and draft case notes.
Utilize creativity in interventions to help clients achieve and exceed goals.
Prepare and submit individual documentation for each session.
Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed.
Administrative Oversight
Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.
Monitor and manage Clinical office schedules and office supplies.
Provide timely response to concerns raised by clients, clinicians, or external stakeholders.
Clinical Outreach, Marketing, and Networking
Spearhead the practice’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from the Ellie Outreach Team.
Work with the Ellie Marketing Team to promote the practice’s online visibility.
Organizational Leadership
Work with franchise owner and Ellie Corporate Team to implement all required policies and procedures.
Identify opportunities to improve client care, quality, and effectiveness, and implement changes in coordination with franchise owner.
Required Skills/Abilities
Master’s Degree or higher education in mental health discipline.
Independently licensed with a Massachusetts-issued clinical practice license (LICSW, LMFT, LMHC or PsyD).
Strong leadership, problem-solving, and executive skill sets.
Strong working knowledge of state requirements regulating mental health practice.
Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail.
Working understanding of human resource principles, practices, and procedures.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and changing environment.
Adept at learning and navigating Electronic Health Record system
Benefits
401k
Flexible schedule
Health insurance
Paid time off
CEU Hours & Allowance
Paid Admin/Documentation Time
Performance Bonuses
Recruiting & Retention Bonuses
Work Location
We are building a series of practice locations in the northern Middlesex area (Fitchburg, Leominster on the west to Dracut & Tewksbury on the east). Initial practice location is in the Chelmsford/Lowell area.
Flexible work-from-home options will become available as we build more practice locations.
Don’t meet EVERY requirement?
Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! If you’re excited about the chance to be a change-maker with us, but your past experience doesn’t perfectly align with every single qualification in the description, we encourage you to apply anyway. Our mental health roles need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!
Clinician Experience
We take care of our people. It’s that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy clinicians do better work and provide better client care! No matter what it is that you do in your mental health career working with Ellie, our clients depend on us to cultivate an environment where clinicians can thrive so that they can thrive too!
Working in mental health is tough - with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! The clinicians with whom we work have clear growth paths for advancing their careers. We have created a culture that reminds us that our clinicians are our leaders!
Company Structure
Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community’s needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for clinicians, promoting a work culture that just makes people feel “blah.”
Feeling blah doesn’t help people stay motivated, engaged, or even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.
In short, we’re just people helping people. Wanna join the herd?