Position Overview

Clinic Director—Ellie Mental Health, Fairfax, VA Clinic The Clinic Director (CD) is responsible for the overall performance and operations of the clinic. The Clinic Director manages staff performance, hires and recruits clinical staff to meet staffing expectations and clinical revenue needs, provides all training and ongoing developmental support, is accountable for meeting the clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Director works collaboratively with the Franchise Owner.

Required Skills/Abilities

Master’s Degree or higher education in mental health discipline.

Independently licensed with a Virginia-issued clinical practice license (e.g., LISCW, LMFT, LPCC, LP).

Preferred Skills/Abilities

Experienced Mental Health Specialist with 3 - 5 years of Licensed Supervisor experience as well

Strong leadership, problem-solving, and executive skill sets.

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Strong working knowledge of state requirements regulating mental health practice.

Working understanding of human resource principles, practices, and procedures.

Excellent time management skills with a proven ability to meet deadlines.

Ability to function well in a high-paced and changing environment.

Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams.

Adept at learning and navigating Electronic Health Record systems.

Reporting & Supervision

Clinic Director reports to Franchise Owner

All clinic therapists report to Clinic Director.

Tasks & Responsibilities

Hiring, Training, and Staff Management

Oversee the hiring process for all therapists at their clinic.

Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.

Assess ongoing development and training needs and conduct ongoing training as needed.

Hold staff compassionately accountable for meeting performance expectations.

Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination processes needed.

Manage basic clinic Human Resource tasks

Supervision and Consultation

Minimum interval for licensed provider: One hour once monthly

Minimum interval for unlicensed provider: One hour twice monthly

Oversee twice monthly peer consultation groups to ensure clinical excellence and align with best practices

Provide clinical oversight to the clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.

Participate in CD Peer Consult Group.

Conduct weekly consultations with CM (in clinics where the role is applicable).

Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Clinic Oversight

Provide training, staff development, and administrative oversight to support the functioning of the clinic.

Collaborate with the franchise owner and Ellie Mental Health corporate staff (as needed) to implement fiscal and clinical efficiency strategies.

Monitor and manage clinic office schedules and office supplies.

Provide timely responses to concerns raised by clients, clinicians, or external stakeholders.

Serve as a point of contact for building management-related issues or concerns.

Clinic Outreach, Marketing, and Networking

Spearhead clinic’s community outreach and engagement efforts, in collaboration with the franchise owner and consistent with guidance from Ellie Corporate Outreach Team.

Collaborate with Ellie Corporate Marketing Team to promote the clinic’s online visibility.

Organizational Leadership

Collaborate with the franchise owner and Ellie Corporate Team to implement all required policies and procedures

Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with the franchise owner

Other Duties as Assigned