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Director of Outpatient Mental Health Clinic

Ellie Mental Health - North County San Diego, CA

Director of Outpatient Mental Health Clinic

San Diego, CA
Full Time
Paid
  • Responsibilities

    Position Overview

    As a Clinic Director at Ellie Mental Health of San Diego, you'll own and operate an outpatient mental health clinic without the upfront costs and administrative headaches. The ideal candidate for this opportunity will share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by core values of authenticity, humor, compassion, creativity, acceptance, and determination.

    The Clinic Director will be highly compensated (salary, commissions, and bonuses!) for operating a clinic composed of approximately 10-16 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; marketing clinical services; and building community partnerships. You will also maintain a reasonable client caseload.

    About Ellie Mental Health

    Ellie Mental Health was proudly founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW, on the principle of destigmatizing mental health. After opening several Ellie clinics in Minneapolis, Erin and Kyle wanted to bring their vision of expanding access to quality mental health care to communities nationwide. To do this, they began using a franchise model to grow the number of Ellie locations throughout the United States. Ellie now serves California communities through locally owned and operated franchise locations.

    Ellie's goal is to fill the gap and find innovative ways to break down barriers in the mental health industry. Ellie strives to keep the administrative aspects of providing care to the absolute minimum so therapists have more time to focus on what they love - serving clients!

    Responsibilities

    Hiring, Training, and Staff Management

    Oversee the hiring process for all therapists at their clinic

    Provide all training for clinic new hires

    Assess ongoing development and training needs and conduct ongoing training as needed

    Hold staff compassionately accountable for meeting performance expectations

    Manage staff performance, including implementing performance coaching

    Supervision and Consultation

    Oversee peer consultation groups to ensure clinical excellence and align with best practices

    Provide clinical oversight to the clinic’s mental health practitioners and professionals, including signing clinical documentation for pre-licensed providers

    Participate in Clinic Director peer consultation groups

    Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

    Client Care & Clinic Oversight

    Evaluate mental health diagnosis; create and implement a treatment plan; and complete ongoing documentation, including further diagnosis, treatment plan reviews, and case notes

    Utilize creativity in interventions to help clients achieve and exceed goals

    Prepare and submit individual documentation for each session

    Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed

    Provide timely responses to concerns raised by clients or clinicians

    Identify opportunities to improve client care, quality, and effectiveness and implement changes

    Clinic Outreach, Marketing, and Networking

    Spearhead the clinic’s community outreach and engagement efforts

    Collaborate with Ellie Marketing Team to promote the clinic’s online visibility

    Required Skills/Abilities

    Master’s Degree or higher education in a mental health discipline

    Independently licensed with a California-issued clinical practice license (e.g., LCSW, LMFT, LPCC)

    Strong leadership, problem-solving, and executive skill sets

    Strong working knowledge of state requirements regulating mental health practice

    Excellent verbal and written communication skills, interpersonal and customer service skills, organizational skills, and attention to detail

    Working understanding of human resource principles, practices, and procedures

    Excellent time management skills with a proven ability to meet deadlines

    Ability to function well in a high-paced and changing environment

    Proficient with Microsoft 365 applications

    Adept at learning and navigating Electronic Health Record systems

    Compensation & Benefits

    $110,000 - $145,000 annual compensation to start

    Health, dental, and vision stipend

    401(k) with matching potential

    Paid time off

    11 days off for annual holidays - you choose the days to observe

    Potential for some remote, hybrid work environment - you manage your workday. However, as the team leader, most of your work will be in Clinic