We are looking to onboard an LMHC/LICSW board-approved supervisor for our first location in Bellevue, WA which is scheduled to open in 2023! As a Clinic Director (CD) at Ellie Mental Health, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.The CD is responsible for the overall performance and operations of the clinic. The CD manages staff performance, hires and recruits clinical staff to meet staffing expectations and clinical revenue needs, provides all training and ongoing developmental support, is accountable for meeting the clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Director works collaboratively with the Franchise Owner.

Required Skills/Abilities

LMHC/LICSW - Board Approved Supervisor

Strong leadership, problem-solving, and executive skill sets.

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Strong working knowledge of state requirements regulating mental health practice.

Working understanding of human resource principles, practices, and procedures.

Excellent time management skills with a proven ability to meet deadlines.

Ability to function well in a high-paced and changing environment.

Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams.

Adept at learning and navigating Electronic Health Record systems.

Responsibilities include:

Hiring, Training, and Staff Management

Oversee the hiring process for all therapists at their clinic.

Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed.

Assess ongoing development and training needs and conduct ongoing training as needed.

Hold staff compassionately accountable for meeting performance expectations.

Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.

Supervision and Consultation

Oversee peer consultation groups to ensure clinical excellence and align with best practices

Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.

Participate in Clinic Director Peer Consult Group.

Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation

Client Care

Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy

Utilize creativity in interventions to help clients achieve and exceed goals

Prepare and submit individual documentation for each session per company guidelines and protocol

Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed

Clinic Oversight

Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.

Monitor and manage clinic office schedules and office supplies.

Provide timely response to concerns raised by clients, clinicians, or external stakeholders.

Serve as point of contact for building management related issues or concerns.

Clinic Outreach, Marketing, and Networking

Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Outreach Team.

Collaborate with Ellie Marketing Team to promote clinic’s online visibility.

Other Duties As Assigned

Flexible work from home options available.