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Call Center Rep

Elmer's Home Services Heating & Air Conditioning

Call Center Rep

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Job Description

    ELMER'S HOME SERVICES HEATING & AIR CONDITIONING in SAN ANTONIO, TX is seeking to hire a full-time CALL CENTER REP to join our office team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected HVAC company? Would you enjoy answering phones and providing great customer service in a fast-paced office environment? If so, read on!

    Our Call Center Reps earn a competitive wage of $10.00 AN HOUR, PLUS SALES COMMISSION. They also enjoy a comprehensive benefits package, 50% EMPLOYER-PAID MEDICAL, DENTAL, AND VISION. If this sounds like the right office opportunity for you, apply today!

    ABOUT ELMER'S HOME SERVICES HEATING & AIR CONDITIONING

    Our company has been serving the San Antonio area's HVAC needs for over 20 years. Our skilled and capable staff confidently assists customers with their heating, ventilation, and air conditioning installation, service, and repair needs. We work hard to maintain our reputation as the most professional and punctual HVAC team in town. We have strong ties in our community and reach out to volunteer with many organizations including Haven for Hope, The Battered Women's Shelter of San Antonio, Meals on Wheels, and Camp Discovery.

    We know our success is due in large part to our top-notch, trustworthy employees who strive for industry excellence. That is why WE INVEST HEAVILY IN EMPLOYEE TRAINING AND PROMOTING PROFESSIONAL GROWTH.

    A DAY IN THE LIFE OF A CALL CENTER REP

    As a full-time Call Center Rep, you arrive each day determined to provide superb customer service to our clients. Your primary responsibilities are to schedule semiannual maintenance and ensure that our client's HVAC systems are working properly.

    Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your excellent communication skills ensure that clients are educated about our annual club membership benefits and any questions they have are quickly resolved. You love that you get to interact with people every day and enjoy keeping busy.

    QUALIFICATIONS

    • Available to work weekends and evenings
    • Strong phone skills
    • Computer proficiency
    • Able to pass a background check and periodic drug testing

    TELEMARKETER/CALL CENTER EXPERIENCE IS PREFERRED. EXPERIENCE IN THE HVAC INDUSTRY IS A PLUS! Do you want to help people? Are you dependable and reliable? Do you enjoy talking on the phone and understand good phone etiquette? Are you someone that finds great satisfaction in being rewarded for a job well done? Are you a customer service rockstar? Would you like to work with a close-knit team of professionals? If so, you may be perfect for this office position!

    ARE YOU READY TO JOIN OUR TEAM?

    If you feel that you would be right for this full-time position, please fill out our initial 3-MINUTE, MOBILE-FRIENDLY APPLICATION. We look forward to meeting you!

    Location: 78233