Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Team Member

Emagine Entertainment

Team Member

Saint Paul, MN
Part Time
Paid
  • Responsibilities

    Summary

    The Team Member enhances the theater experience by providing universal coverage andassistance to Emagine guests through identifying and recommending appropriate products,solutions and services that will improve their overall movie entertainment experience.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.

    Greet and educate guests about concession items, movies, rating systems, and theaterdirections so guests feel welcomed, well informed, and are able to choose from a varietyof options.

    Provide outstanding customer service by consistently going above and beyond to ensureall guests enjoy their Emagine experience.

    Identify and recommend additional concession and seating offerings to enhance theoverall movie entertainment experience for our guests.

    Accurately process and disburse cash and credit card transactions to ensure a quick andefficient payment processing experience.

    Monitor individual theater environment and enforce Emagine’s Code of Conduct soguests enjoy a relaxing, safe and enjoyable entertainment experience.

    Monitor and maintain food and beverage quality to ensure guests are served qualityproducts that enhance their Emagine experience.

    Monitor and maintain restrooms, lobby and theatres to ensure a comfortable and clean experience for all patrons.

    Supervisory Responsibilities

    This job has no supervisory responsibilities.

    Competencies: To perform the job successfully, an individual should demonstrate the followingcompetencies:

    Customer Service - Manages difficult or emotional customer situations; responds promptly tocustomer needs; responds to requests for service and assistance; meets commitments; develops newapproaches to meeting customer needs and sales goals; able to follow instructions and respond tomanagement direction; develops alternative solutions.

    Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others'views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of teamabove own interests; able to build morale and group commitments to goals and objectives; supportseveryone's efforts to succeed.

    Organizational Support - Follows policies and procedures; completes daily tasks correctly and ontime; supports organization's goals and values.

    Adaptability - Adapts to changes in the work environment; manages competing demands; changesapproach or method to best fit the situation; able to deal with frequent change, delays, or unexpectedevents.

    Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities;asks for and offers help when needed.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essentialduty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals with disabilities toperform the essential functions.

    Education and/or ExperienceHigh school diploma or general education degree (GED); or one to three months related experienceand/or training; or equivalent combination of education and experience.

    Performance Measurements

    Crew Member functions are efficiently, accurately, and effectively performed in accordance withestablished policies and standards.

    Monies are balanced and any discrepancies promptly resolved. A balancing record that meetsestablished standards is maintained.

    Good relations exist with guests. Guest problems or questions are courteously and promptly resolved.

    Good working relationships and coordination exist with other team members and management.

    Company sales goals are consistently met and promotions are supported.

    Computer Skills

    Basic computer skills

    Certificates, Licenses, RegistrationsNot applicable

    Physical Demands

    The physical demands described here are representative of those that must bemet by an employee to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essentialfunctions.

    While performing the duties of this Job, the employee is regularly required to stand; walk; use hands tofinger, handle, or feel and talk or hear. The employee is frequently required to reach with hands andarms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb orbalance. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilitiesrequired by this job include close vision, distance vision, depth perception and ability to adjust focus.

    Work EnvironmentThe work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is frequently exposed to outside weatherconditions. The employee is occasionally exposed to moving mechanical parts and risk of electricalshock. The noise level in the work environment is usually moderate to loud.