POSITION DESCRIPTION
Host
SUMMARY: Under general supervision, the Host greets guests in a friendly, enthusiastic, professional, and timely manner and supports the smooth operation of Brickstone Grill and in room dining.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties include but are not limited to:
Greets and seats guests in the restaurant.
Takes in Room Dinning and To Go orders over the phone and/or in person.
Maintains knowledge of menus and current specials.
Performs follow up calls on all in Room Dinning orders.
Assists servers in bussing tables
Operates the POS System for order taking.
Maintains a clean and organized work environment.
MINIMUM QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High School Diploma or equivalent GED. Outgoing personality, positive attitude and strong communication skills. Strong knowledge of restaurant operations, service procedures and functions.
Language Skills: Ability to exercise excellent communication, organization, time management and listening skills. Fluency in a second language is an advantage.
Mathematical Skills: Possess basic math skills and have the ability to handle money and operate a cash register.
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to manage priorities and be able to adapt to meet the diverse needs of our guests.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Constant standing with some walking. Duties are generally performed in an indoor setting and the employee will be using a computer frequently. Varying schedule to include evenings, holidays and extended hours as business dictates. The employee is frequently exposed to changing temperatures (72-110 degrees F), slippery floors, bacteria in foods, noise (moderate to loud) and vibrations. This position will be working with Food and Beverage hazardous cleaning chemicals.
DISCLAIMER AND ACKNOWLEDGEMENT
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.