Assistant Front Office Manager

Embassy Suites Lubbock

Assistant Front Office Manager

Lubbock, TX
Full Time
Paid
  • Responsibilities

    The Embassy Suites by Hilton Lubbock is looking for an Assistant Front Office Manager to join our team. If this sounds like a good fit for you, apply today! Responsibilities: The Assistant Front Office Manager will oversee the Front Desk, PBX, Concierge and Bell stand operations and staffs. The Assistant Front Office Manager will work closely with Reservations and Housekeeping to ensure room inventory information is up-to-date and accurate. The Assistant Front Office Manager will become very familiar with the hotel's reservations and PMS systems. This position will report into the Front Office Manager. Qualifications: Ideal candidate will have at least two years of Guest Services or Front Office Mgr. experience in a hotel environment of similar size and quality. Excellent leadership, training and guest service skills are required. Candidate must be detail-oriented, organized, and work well under the pressure of time constraints. Must be able to effectively delegate tasks and responsibilities with the appropriate follow-up.

    • The Assistant Front Office Manager will oversee the Front Desk, PBX, Concierge and Bell stand operations and staffs. The Assistant Front Office Manager will work closely with Reservations and Housekeeping to ensure room inventory information is up-to-date and accurate. The Assistant Front Office Manager will become very familiar with the hotel's reservations and PMS systems. This position will report into the Front Office Manager.