Job Description

Position Summary

The Embedded Regional Crisis Manager (RCM) will be responsible for delivering, enhancing, and scaling crisis management capabilities across the client’s US operations and supporting the broader RCM team globally.

The RCM will act as a trusted advisor and crisis response lead within the client’s organization, helping to protect people, assets, and operations during critical events. The role requires deep subject-matter expertise in natural disaster preparedness, crisis leadership, and a global perspective on risk management.

The RCM will work closely with cross-functional stakeholders from security, business continuity, communications, and executive leadership, ensuring a high level of preparedness and resilience tailored to the fast-paced, innovative environment of a global tech enterprise.

This is a full-time, on-site role based in the client’s Austin office, though there is flexibility for some remote work based on workload and priorities. The RCM team also operates a weekend “on-call” rotation, meaning occasional weekend work with time off in lieu. The position also involves domestic and international travel up to 50% of the time.

Essential Functions / Responsibilities

• Develop and maintain crisis management plans and escalation protocols tailored to regional and client-specific needs

• Conduct threat and vulnerability assessments for natural disasters, geopolitical unrest, cyber risks, and emerging threats

• Design and deliver crisis management training programs for Crisis Response Teams and stakeholders

• Facilitate tabletop exercises, simulations, and after-action reviews to test and improve response capabilities

• Create executive-level presentations and training materials to promote crisis preparedness

• Integrate lessons learned and industry best practices into crisis planning and readiness efforts

• Serve as liaison between internal departments (security, legal, HR, etc.) to coordinate crisis response

• Collaborate with external partners including emergency services and public agencies for integrated planning

• Align regional crisis efforts with global teams to ensure coordinated incident response

• Represent crisis management in internal strategy meetings and external engagements

• Contribute to enterprise-wide crisis policies, protocols, and reporting standards

• Lead crisis response for incidents affecting U.S. operations and support global events as needed

• Monitor real-time threats and provide strategic assessments to executive stakeholders

• Coordinate crisis activation and ensure accurate, timely communication across teams

• Draft and distribute incident updates and recovery reports for diverse audiences

• Lead post-incident reviews to identify gaps and enhance future response strategies

• Other duties as assigned

Qualifications

Knowledge, Skills, and Abilities

• Deep expertise in natural disaster forecasting, planning, and response, with broad knowledge of security risks and geopolitical dynamics across the Americas.

• Extensive experience designing and implementing proactive crisis response plans.

• Proven track record in managing crises at scale — including natural disasters, civil unrest, cyber events, and major business disruptions.

• Strong background in coordinating with external agencies, public safety officials, and cross-industry security professionals.

• Skilled in producing highly affective training content and delivering compelling presentations to diverse audiences, including executives.

• Advanced communication skills — both written and verbal — with the ability to synthesize complex issues into concise and actionable reports.

• Familiarity with incident command systems, business continuity frameworks, and enterprise risk practices.

• Exceptional attention to detail, emotional intelligence, and a strong sense of accountability.

• Demonstrated global mindset and ability to operate across time zones and cultural contexts.

• Proficiency with incident tracking, mass notification, and risk monitoring platforms.

Qualifications

• Bachelor’s degree in Emergency Management, Risk Management, Security Studies, International Relations, or a related field; Master’s degree preferred or equivalent experience.

• 10+ years of experience in crisis management, emergency response, or a related field within large-scale or multinational organizations.

• Willingness to travel up to 50%, both domestically and internationally.

Additional Information

Next Step and Interview Process

• Initial call with our Talent Acquisition team member

• Timed written assessment (arranged at the time that suits you) to test communication ability and problem solving

• Panel interview with team members and hiring managers at Sibylline

• Meet and Greet with the client team

Benefits and Compensation

• Salary: $105,000 Annually
• Medical Insurance - Sibylline pays 80% of premiums, Employee pays 20%
• Dental Insurance – Fully Employee Paid
• Vision Insurance – Sibylline pays 100% of employee premiums, Employee pays for additional family members
• Flexible Spending Account and Dependent Care Spending Account
• Long Term/Short Term Disability – Sibylline pays 100% for employees
• Basic Life and AD&D Insurance – Sibylline pays 100% for employees
• 401(k) with up to 5% company matching
• 20 paid days accrued per year
• 24 hours sick time per year frontloaded
• Employee Assistance Plan (EAP)

Work Environment/Physical Requirements

This position is largely self-directed and requires understanding and compliance with company policies, procedures, and values. The position works in an on-site office environment utilizing a computer and standard office equipment. While performing the duties of this job, the employee is regularly required to interact collaboratively with the team and stakeholders, and communicate via phone, videophone, or text messaging. The employee may be required to occasionally lift and/or move up to 20 pounds. The position may require travel up to 50%.