Job Description

JOB PURPOSE: Attract and Serve customers by providing product and service information through community outreach and marketing promotions!

DO YOU WANT TO BE A MANAGER BUT DON’T HAVE THE EXPERIENCE? IN THIS POSITION, YOU CAN ALSO GET INVOLVED IN OUR MANAGEMENT TRAINING!

CUSTOMER SERVICE REPRESENTATIVE JOB DUTIES:

• Attract potential customers by answering product and service questions. Suggest information about products and services.
• Open customer accounts by recording account information.
• Resolve product or service problems by clarifying the customer's complaint.
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Contribute to team effort by accomplishing related results as needed

QUALIFICATIONS:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

SOME REASONS WHY WE'RE EXCITED!

• Meet great people and Network!
• Work with Fortune 500 Clients!
• Be a part of a team!
• Opportunities for Progression!
• Stimulating Environment!
• Opportunity to Travel!

Send in your resume if you're a team player with a positive attitude!

PERSONS WITH EXPERIENCE IN THE FOLLOWING AREAS SHOULD APPLY: Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

Company Description

The innovative tactics that Embrace Management has followed since its inception have been successful in garnering over a thousand clients per week. We have been extremely successful in shaking up the status quo. We specialize in tapping into markets, both explored and newer ones, for our clients in telecommunication and home enhancement solutions. With our customized marketing solutions, we have been instrumental in the growth of our clients. We have helped firms gain an edge over their competitors. In the process, they become a respected and renowned name across numerous industries, owing to a brand new approach that infuses life in many brands.