ABOUT EMBRY HEALTH __

Looking to join one of the United States' fastest-growing companies? Seeking an opportunity to positively impact the lives of others while transforming the image that our nation's healthcare system is restraining and burdensome? Look no further than eMBRY Health!    In early 2020, Raymond Embry witnessed the need for a more responsive and effective response to the COVID-19 pandemic.  Thousands of Arizonans fell ill daily.  Communities across the state desperately sought testing services.  Embry, a lifelong healthcare industry entrepreneur, and advocate seized the moment and created eMBRY Health to fill the testing void.    Over the last year, eMBRY Health has experienced rapid growth due to the pressing need for COVID-19 testing services.  Nearly 300,000 Arizonans benefited from eMBRY Health's critical testing services.  In just the last few weeks, eMBRY Health has expanded its national footprint and established testing sites in states such as Florida, Hawaii, Colorado, and Texas.  We plan to operate in even more states before the end of 2021.    eMBRY Health offers a dynamic, progressive, and family-inspired work environment.  Our Headquarters are located less than 15 minutes away from Downtown Phoenix and Downtown Tempe.  Perks for eMBRY Health employees include free healthy snacks, complimentary cold brew coffee, collaborative workspaces, and weekly breakfasts, to name a few.     _eMBRY Health's success is fostered in its diversity, team spirit, and a shared employee commitment to make healthcare “smarter” and “more accessible for all.” Now, more than ever, we need qualified, hard-working, and talented individuals with experience in fields such as Phlebotomy, Field Operations, Sales, Patient Success to name a few, who also believe in this mission to join us.  _    Please take a moment to review our available job openings. Learn how you can join thousands of others and take part in “The eMBRY Health evolution.”    eMBRY Health is committed to equal employment opportunity and recruits and hires applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. eMBRY Health will provide a reasonable accommodation for those with a disability to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us. 

CLIENT SYSTEM ADMIN III

JOB SUMMARY

The Client System Admin III is the advanced-level in the series who possess the ability to work on a wide variety of technical tasks relating to multiple concurrent projects while ensuring that the ongoing production-related needs of our day-to-day operations are met. You will be required to facilitate clear communications for the purposes of executing assigned project activities and remediating production-related technical issues. The position entails responding to, investigating and resolving routine change requests, tasks, and problem incidents assigned to the CSA-III in a timely manner consistent with established service level agreements. The CSA-III will engage in the implementation and testing of regularly scheduled system updates and coordinate required communications for the installation of those updates. Additionally, you will assist in the research, development and implementation of new technologies, techniques and processes as required for the betterment of the organization and the team. The Client Systems Administrator III provides regular after-hours on-call support and assists in and takes responsible ownership of incident resolution efforts during or after normal business hours. The CSA-III may participate in peer cross-training for the purpose of bettering the team and the organization. The CSA III may work both alone and with various teams across the organization.

DUTIES & RESPONSIBILITIES:

• Install, configure and support complex server-based systems; recommend and deploy server hardware and software, including operating systems, applications and patches to support the business operations.
• Perform daily work assignments as assigned.
• Assist in tracking and maintaining service level agreements for incidents, requests and projects tasks.
• Research technical solutions based on requirements, ranging from group to org-wide deployments.
• Engage in tier 2 and tier 3 troubleshooting on issues identified with deployed services, providing resolution and remediation.
• Able to prioritize and execute tasks in a high-pressure environment.
• Awareness of the seriousness of the patient care environments.
• Strong interpersonal skills, oral communication skills.
• Assist in the design of complex technology solutions taking into account the existing tech landscape.
• Proven analytical and problem-solving abilities.
• Awareness of corporate statement values.
• Understanding of the organization's goals and objectives.
• Self-motivated and directed, with keen attention to detail.
• Knowledge of applicable data privacy practices and laws.
• Strong customer service orientation.
• Experience working in a highly team-oriented, collaborative environment.
• On-call availability 7/24 as part of a rotation schedule.
• Provide training on technologies to peers and colleagues.
• Additional tasks as required.

JOB REQUIREMENTS & QUALIFICATIONS:

• Windows Server Platforms administration experience.
• Perform tasks related to the operation, servicing, troubleshooting, and account administration of VPSX Printing, Windows Client Operating Systems & Windows Server Platforms.
• Experience with the administration of Client Systems.
• Experience with the engineering or management of Microsoft Server Services.
• Basic Network troubleshooting capabilities.
• Familiar with network topologies.
• Ability to read and interpret technical documents and procedure manuals.
• Demonstrate an understanding of the application of technology in the technical environment.
• Capable of designing clear transition plans to demonstrate to a client for new services or products.
• Capable of taking a conceptual solution and turning it into a detailed design.
• Capable of prioritizing workload based on client requirements, as needed.
• Have the necessary communication and interpersonal skills to interact with clients.
• Demonstrate the ability to keep up to date with technology as it develops and inform Lead and CSM of their impact.
• Act as the technical point of contact for clients and technical teams throughout the client life cycle.
• Ability to work under stressful conditions.
• Ability to maintain current knowledge of technological advances in the field.
• Self-management skills.
• Problem-solving skills.

SUBSIDIARIES OF EMBRY HEALTH:

• TestNOW https://www.testnow.com/ 
• Embry Health https://embryhealth.com/ 
• Embry Women's Health https://embrywomenshealth.com/ 
• Backstage Medical Systems https://backstagemed.com/ 
• Embry Aesthetics https://embryaesthetics.com/