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Field Operations Specialist

Embry Health

Field Operations Specialist

Long Beach, CA
Full Time
Paid
  • Responsibilities

    ABOUT EMBRY HEALTH

    Looking to join one of the United States' fastest-growing companies? Seeking an opportunity to positively impact the lives of others while transforming the image that our nation's healthcare system is restraining and burdensome? Look no further than eMBRY Health! In early 2020, Raymond Embry witnessed the need for a more responsive and effective response to the COVID-19 pandemic.  Thousands of Arizonans fell ill daily.  Communities across the state desperately sought testing services.  Embry, a lifelong healthcare industry entrepreneur, and advocate seized the moment and created eMBRY Health to fill the testing void. Over the last year, eMBRY Health has experienced rapid growth due to the pressing need for COVID-19 testing services.  Nearly 300,000 Arizonans benefited from eMBRY Health's critical testing services.  In just the last few weeks, eMBRY Health has expanded its national footprint and established testing sites in states such as Florida, Hawaii, Colorado, and Texas.  We plan to operate in even more states before the end of 2021. eMBRY Health offers a dynamic, progressive, and family-inspired work environment.  Our Headquarters are located less than 15 minutes away from Downtown Phoenix and Downtown Tempe.  Perks for eMBRY Health employees include free healthy snacks, complimentary cold brew coffee, collaborative workspaces, and weekly breakfasts, to name a few.     eMBRY Health's success is fostered in its diversity, team spirit, and a shared employee commitment to make healthcare “smarter” and “more accessible for all.” Now, more than ever, we need qualified, hard-working, and talented individuals with experience in fields such as Phlebotomy, Field Operations, Sales, Patient Success to name a few, who also believe in this mission to join us.   Please take a moment to review our available job openings. Learn how you can join thousands of others and take part in “The eMBRY Health evolution.” eMBRY Health is committed to equal employment opportunity and recruits and hires applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. eMBRY Health will provide a reasonable accommodation for those with a disability to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us.

    POSITION SUMMARY The Embry Health TestNOW Program is expanding access to COVID-19 surge testing at mobile and fixed sites across the country. The Field operations Specialist will be responsible for Vaccine & Testing sites in their designated region. They will be the primary point of contact between Vaccine/Testing sites, Market Manager and or the Regional Lead depending on the region.

    RESPONSIBILITIES:

    • Perform duties as the account manager for a Embry Health partnership (manage all active sites and personnel in the state)
    • Manage operations onsite at a Vaccine/Testing Site throughout every initial launch
    • Manage Site Manager/Leads & Site Specialists
    • Work with the recruiting team and HR to schedule testing and training for new employees Compliance with new employee training so they are “Cleared to Work”
    • Track and report key data points to Field Ops Manager at various locations throughout the region
    • Troubleshoot multiple issues as they arise & work on finding more efficient solutions
    • Conducts training of testing site staff on how to use Embry Health test kits and software
    • Conducts customer service training & Proper wear of PPE to new employees
    • Ensure other test sites have all test kits and PPE equipment to run operations.
    • Manage accountability and inventory of Embry Health test kits to ensure on-time deliveries
    • Perform other duties as assigned.

    QUALIFICATIONS:

    • 1 year + Management experience (Required)
    • Must be able to pass a Criminal Background Check
    • Must be willing to travel

    PREFERRED SKILLS & EXPERIENCE:

    • Experience conducting training to at least 10 employees.
    • Must have a clean driving record
    • Must be open to traveling often (Road warrior)
    • Must be able to work in other cities for at least one week at a time as needed
    • Must have reliable transportation (mileage rate is provided)
    • Not have any work restrictions (This position can be required to work weekends as required)
    • Technically proficient with laptop computers, smart phones, Google Drive, and barcode scanners
    • Effective communicator, especially in hierarchical government and military-related contexts
    • Able to use discretion when dealing with sensitive patient information (HIPAA)
    • Is comfortable wearing personal protective equipment and being outside (but within a safe distance of Covid-19 positive people)
    • Flexible with shifting plans and taking leadership in new, ambiguous scenarios

    SAFETY

    At Embry Health, your safety is our priority. Our working environments comply with current CDC recommendations