Benefits:

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Benefits

Competitive Compensation

Supportive and Professional Work Environment

Career Advancement Opportunities

Job Summary

Allstar Ambulance is seeking an experienced and motivated EMT Operations Supervisor to oversee daily field operations and support our EMT team. The Operations Supervisor will be responsible for coordinating field staff, ensuring operational efficiency, maintaining equipment readiness, and ensuring high standards of patient care and service.

This role requires strong leadership, excellent communication skills, and the ability to manage multiple operational responsibilities in a fast-paced EMS environment.

Responsibilities

Supervise daily operations of EMTs and field personnel

Coordinate staff scheduling and ensure proper shift coverage

Serve as the primary liaison between field staff and management

Ensure vehicles, medical equipment, and supplies are properly maintained and stocked

Respond to operational issues, staff concerns, and customer inquiries promptly

Maintain and update company policies and operational procedures

Ensure compliance with EMS regulations and company policies

Monitor employee performance and provide leadership, support, and coaching

Assist with patient care when necessary

Maintain accurate operational records and reports

Ensure staff certifications and required training remain current

Qualifications

Current EMT certification required

Previous EMS leadership, FTO, or supervisory experience preferred

Strong leadership and team management skills

Excellent written and verbal communication skills

Ability to remain calm and make quick decisions in high-pressure situations

Valid driver’s license with a clean driving record

Strong organizational and problem-solving skills

Must have experience with Traumasoft