Job Description

The Emergency Preparedness Program Coordinator reports to the Emergency Services Director and is responsible for supporting the Universal City Studios' volunteer programs, including Floor Wardens and Disaster Response Team Members.

This role involves monthly coordinating and facilitating employee training, including scheduling with instructors, assisting and conducting classes as assigned, and maintaining all equipment, radio, and inventory needs. You'll also assist with the logistics of preparedness events such as Fairs, CERT Recruitment, and Evacuation Drills.

Additionally, the Program Coordinator will report to the Office Administrator on strategic administrative tasks, including database management, our annual CERT Program and the coordination of various high profile special events/exercises.

What You'll Do:

• Training Lifecycle Management
  • Coordinate monthly training class calendar including registration, attendee confirmation, coordination of facilities/instructors, and follow-up documentation for all training classes.
  • Prompt and positive communication with volunteers through a shared Inbox.
  • Coordinate logistics for meetings and training, including booking rooms, providing detailed directions and issuing parking passes.
  • Trainer on Disaster Supplies Orientation and other training topics as assigned.
  • Assist trainers for both in person and online training for topics such as Emergency Action Plan Orientation, Fire Extinguisher, Bloodborne Pathogens, CPR/AED, and First Aid Certification including recertifications.
  • Maintain participants training records via internal database system.
• High Rise Occupant Training Programs
  • Maintain and input new occupants (with move schedules) for UCS Lower Lot employees including 10 Universal City Plaza and One Universal, with regular updates to tenant contact lists.
  • Maintain External Database for 3rd party client.
• Program Administration & Volunteer Coordination
  • Maintain and audit the Floor Warden and Disaster Response Team databases and distribution lists.
  • Evaluate and ensure adequate volunteer coverage (e.g., Floor Wardens, Facility Wardens, Disaster Response Team Members) by monitoring office moves, production schedules, and staffing changes.
• Inventory and Training Materials
  • Maintain Disaster Supply Inventory including Volunteer Programs (order, track & stock emergency supplies).
  • Emergency Operations Center radio inventory, equipment and distribution.
  • Provide updates and revisions to the Floor Warden Manual including accurate safe refuge area documentation including distribution.
  • Assist in various distributions of training material as needed.
• Drills, Exercises & Emergency Response Support
  • Conduct monthly radio drills and maintain document participation.
  • Participate in Fairs, CERT Recruitment, and refresher classes.
  • Participate in Emergency Operations Center activations and Incident Command Unit (ICU) drills.
  • Participate in Building Evacuation Drills, Drop Cover Hold Drills, Annual Full-Scale Exercises and general disaster response.
• Technology Support
  • Create QR Codes, manage Microsoft FORMS & Attendees software for a variety of events/programs.
• Collaboration & Support
  • Provide general support to Emergency Services staff and assist in departmental projects as assigned.
  • May be needed to assist in other office tasks as needed and perform other duties as assigned.

Qualifications

Let’s Talk About You…

• Tech-savvy – You are an MS Office whiz and can take on new software with ease
• Communicates with ease – You have a way with words; written and verbal
• Impeccable attention to detail – You bring customer requests to life by organizing the team’s daily work plans and scheduling commitments. The studio operations team will excel with your keen attention to work due dates and schedule commitments
• Cool Under Pressure – You handle stressful situations with ease and professionalism while juggling multiple stakeholders and competing priorities

What You Must Have:

• High school diploma or GED required
• 1+ years of experience in emergency preparedness, corporate training, or safety program coordination
• CPR/AED certification or ability to obtain within 1 year of hire
• Completion of CERT Basic Training or ability to complete within 1 year of hire
• Willingness to travel within the greater Los Angeles area.
• Flexible availability to work nights/weekends/off hours during emergencies or planned drills.
• Ability to lift and transport items weighing up to 50 lbs.

What Would Make You a Stand-out:

• College course work preferred
• CPR/AED and CERT instructor certifications (or ability to obtain)
• Completion of FEMA ICS 100, 200, 700, and 800 Training
• Completion of CERT Program Manager training
• Experience supporting full-scale emergency drills or incident management systems
• Familiarity with internal systems such as Trackvia, Service Now, Archibus, Catertrax and iam group tracking
• Graphic design or editing experience is a plus

Additional Requirements:

• Required On-Site : This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $62,400 - $83,200

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.