Customer-Focused Sales | Fast-Paced Environment | Meaningful Work | Career Growth

Are you a confident communicator who enjoys helping people, building trust quickly, and guiding customers through important decisions?

At Paul Davis Restoration, we're looking for a motivated professional with a sales mindset who thrives in a fast-paced environment and enjoys turning challenging situations into positive customer experiences.

This isn't a desk job. You'll be out in the field meeting with homeowners, business owners, and property managers after fire, water, and storm damage, helping them understand the restoration process and confidently move forward with Paul Davis.

What You'll Do

As an Emergency Response Specialist, you'll be one of the first Paul Davis team members customers meet after a property loss.

Your responsibilities include:

Respond to fire, water, and storm damage losses

Meet with homeowners, business owners, tenants, and property managers on-site

Assess customer needs and explain Paul Davis restoration services

Guide customers through the next steps following a property loss

Build trust and provide an exceptional customer experience during stressful situations

Identify restoration opportunities and help customers confidently choose Paul Davis

Support Emergency Response Coordinators on larger losses

Independently respond to smaller losses from initial contact through project handoff

Represent Paul Davis professionally within the community

Participate in an on-call rotation for emergency response

Who Succeeds in This Role

This position is ideal for someone who enjoys:

Meeting new people every day

Building trust quickly

Helping customers make informed decisions

Working independently

Solving problems

Managing multiple priorities

Thriving in fast-paced, ever-changing environments

If you've been successful because you're personable, driven, and enjoy helping customers while achieving results, you'll likely thrive in this role.

Preferred Background

We're especially interested in candidates with experience in:

Outside, in-home or consultative Sales

Account Management

Customer Success

Home Improvement Sales

Restoration or Construction

Insurance

Property Management

Service-based industries

Candidates with a proven record of building customer relationships and delivering exceptional service are encouraged to apply.

Compensation & Benefits

Competitive base salary plus performance bonuses

Company vehicle and fuel card

Cell phone and laptop provided

Flexible schedule

Paid Time Off

Leadership development

Advancement opportunities

Unlimited career growth

What We're Looking For

Proven experience in sales, consultative selling, or customer relationship management

Excellent communication and interpersonal skills

Strong ability to build trust and influence customer decisions

Self-motivated with the ability to work independently

Strong organizational and time-management skills

Comfortable using CRM software and technology

Valid driver's license with a good driving record

Willingness to participate in an on-call rotation

Why Join Paul Davis?

When disaster strikes, customers need someone they can trust.

Your ability to connect with people, earn their confidence, and guide them through the restoration process makes a lasting difference for both the customer and the company.

If you're looking for a career that combines the challenge of sales with the satisfaction of helping people when they need it most, we'd love to meet you.