Emergency Response Specialist (ERS)

Serve People When They Need It Most | Fast-Paced | Unlimited Growth

Are you proactive, driven, and energized by helping people? Do you thrive in fast-paced environments where no two days are the same? Do you enjoy building relationships, solving problems, and making an immediate impact?

If you prefer variety over routine and enjoy being out in the field rather than behind a desk, this could be the perfect opportunity for you.

If so, Paul Davis may be the place for you.

As an Emergency Response Specialist (ERS), you'll be one of the first people to respond when fires, floods, and other property disasters occur. You will support property owners during difficult moments while building relationships throughout the community and helping coordinate the recovery process. This role also serves as a development path into future Emergency Response Coordinator positions.

What You'll Do

Respond to fire, water, and storm losses

Support Emergency Response Coordinators on large losses

Independently respond to smaller incidents and assess opportunities

Assist homeowners, tenants, and property managers during emergencies

Build relationships with fire departments, first responders, adjusters, and community leaders

Visit fire stations and participate in community events

Help protect properties from further damage and guide customers through next steps

Represent Paul Davis in the community

Participate in an on-call rotation, including evenings and weekends

Who You Are

You are someone who:

✔ Takes initiative and enjoys autonomy ✔ Thrives in fast-paced, unpredictable situations ✔ Builds relationships easily and enjoys working with people ✔ Thinks quickly and remains calm under pressure ✔ Prefers challenge and variety over routine work ✔ Has a strong desire to learn, grow, and advance

Compensation & Benefits

Competitive base salary plus bonus opportunities

Company vehicle and fuel provided

Cell phone and computer provided

Flexible schedule

PTO and sick time

Leadership development and mentorship

Access to Paul Davis University

Career growth opportunities

Preferred Experience

Experience in any of the following is a plus:

Restoration or construction

Fire service, EMS, military, or emergency response

Insurance or property management

Outside sales or customer service

Service-based industries

Requirements

Strong communication and organizational skills

Comfortable using technology and CRM systems

Valid driver's license and good driving record

Ability to manage multiple priorities

Willingness to participate in an on-call schedule

Why This Role Matters

When disaster strikes, people need someone they can trust.

This is meaningful work that allows you to make an immediate impact while building a long-term career with unlimited opportunity.

Join Paul Davis and help people recover when they need it most.