Emergency Services Manager

Paul Davis Restoration of Southwest Missouri

Emergency Services Manager

Nixa, MO
Paid
  • Responsibilities

    Benefits:

    Company cell phone/cell phone allowance

    Medical, Dental and Vision Benefits

    Company clothing

    Company vehicle

    401(k)

    401(k) matching

    Competitive salary

    Opportunity for advancement

    Paid time off

    Parental leave

    Training & development

    Wellness resources

    Are you motivated by a drive to serve others and achieve results? Are you comfortable with a fast-paced work environment? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!

    Mitigation Manager $65,000 - $75,000 per year based on experience

    The Emergency Services Manager works within our Emergency Services (Mitigation) Department. The Emergency Services Manager is responsible for ensuring team culture, growth and development of the mitigation business, department, and staff.

    We want a team leader who:

    Has led restoration teams and understands the pace, urgency, and documentation required in our industry.

    Naturally takes charge and enjoys leading people.

    Thrives when given responsibility and ownership.

    Results-driven and motivated to build successful teams.

    Direct, honest, and communicate clearly.

    Enjoys being in the field coaching and supporting your team.

    What You'll Do

    Lead mitigation, mold, contents, and emergency services operations

    Manage technicians, crew leaders, and field personnel

    Coordinate schedules, equipment, staffing, and resources

    Drive productivity, profitability, and customer satisfaction

    Train, coach, and develop team members

    Ensure documentation, job files, and communication are completed accurately

    Support CAT response planning and deployment

    Maintain safety, quality, and operational standards

    What We're Looking For

    Restoration leadership experience

    Water mitigation and drying knowledge

    Experience leading field teams

    Strong communication and organizational skills

    IICRC certifications preferred

    Large loss, commercial, and CAT experience preferred

    Required Education and Experience:

    High School Diploma or GED required

    Two plus years’ experience in a Management or Leadership role within the Restoration Industry preferred.

    Five plus years’ experience within the Emergency Services Department within the Restoration Industry preferred.

    Experience with writing Emergency Services (Mitigation) estimates preferred.

    Preferred Education and Experience:

    IICRC certifications

    Physical Requirement

    Must be able to stay in a stationary position up to 50% of the time

    The person in this position needs to frequently move about client’s properties to complete estimates and oversee completion of jobs

    Constantly operates a computer

    Must be able to communicate and converse with customers and staff over the phone and face to face

    Occasionally will lift up to 50lbs

    Ability to safely operate a company vehicle

    Reasonable Accommodation for Disability:

    Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

    Disclaimer:

    Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.