Job Description

The Customer Service Representative and Entry Level Outreach Coordinator will support the efforts of the marketing department and perform a variety of functions in a fast-paced startup environment. Successful candidates will possess excellent communication skills, a positive attitude, a strong work ethic, a strong sense of professionalism, and the ability to work within a team.

JOB DETAILS/REQUIREMENTS:

• Support preparation of marketing initiatives from the initial stage to final production and delivery.
• Supporting marketing activities by market research, collecting and analyzing preliminary documentation, and planning and facilitating capture strategy meetings.
• Working with business development and operations personnel to implement pursuit win strategies, appropriately incorporate sales messages, and produce professional proposals and oral presentations.
• Manages multiple projects and team efforts simultaneously in an effective and efficient manner under tight deadlines. Understand how to manage time appropriately.
• Complying with our corporate standards to present a consistent appearance and style for external marketing communications, including qualification packages, advertisements, and awards submissions.
• Maintaining the company’s Customer Relationship Management (CRM) database.
• Position may involve working weekends as necessary to meet pursuit deadlines.

QUALIFICATIONS:

• BA or BS degree preferred.
• Proficiency in Microsoft Word, Excel, and PowerPoint required.
• Familiarity with Adobe Creative Suite and DELTEK Vision preferred.
• Familiarity with PennDOT’s ECMS website preferred.
• Excellent writing skills required.
• Time management skills required.
• Strong interpersonal skills required.
• Ability to attend outside events when called upon.

RESPONSIBILITIES:

• 1-2 years of customer-service oriented, marketing, event promotion, or outside sales experience considered
• Superior interpersonal and communication skills
• Possess the ability to thrive in a fast-paced environment with the ability to multi-task
• Aptitude for sensing and responding to a wide range of shopping types
• Ability to listen carefully and actively
• Excellent problem-solving skills
• Must have reliable transportation and the ability to visit multiple stores in one day
• Understand and demonstrate integrity, respect and the ability to develop positive relationships with management, customers and peers
• Flexible for scheduling including weekends

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: marketing, sales, customer service, marketing management, regional management, regional marketing, brand marketing, direct marketing, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, or promotional marketing