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Customer Service & Business Management- FULL TIME

Eminent Group

Customer Service & Business Management- FULL TIME

La Habra, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Because of our Telecommunication based client’s growing needs and appetite for expansion, we are looking to fill an Entry Level Customer Service position. This entry level position is designed for career-minded individuals with unbeatable people skills that are looking to take their next career to the next level.

    We provide all entry level employees specialized training to ensure that our team members are confident, disciplined, and able to adequately manage client and consumer relationships.

    EMINENT GROUP’S principles make us powerful and one of the leading marketing firms in our industry. These values include leadership, vision, and grit.

    • LEADERSHIP: Leadership is not a position or a title, it is action and example. We put our team in front of our own personal gain, we make sure their success is acquired before we look at our own needs to ensure momentum.

    • VISION: To sustain focus on a vision, one must be willing and able to innovate. Our team’s vision stays clear and our innovative culture is embraced by our top management and flows through the organization effortlessly.

    • GRIT: Hard-work, grit, relentlessness; these are merely just a few characteristics of the team here at EMINENT GROUP.

    ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES:

    • Providing product and service information to consumers
    • Troubleshooting account issues
    • Liaison between client and consumer to promote strong and lasting relationships
    • Work in a team-based environment
    • Exhibit extreme professionally on behalf of our clients
    • Participate in daily training sessions and attend Upper Management/Client meetings

    REQUIREMENTS:

    • Strong communication skills
    • Excellent student mentality
    • Uncontested work ethic and ambition
    • Positive outlook and solution-oriented
    • 2 years of experience in customer service, sales, or relative background

    HOURS:

    • Full Time
    • Part-Time (Must be able to work 3 full days)
    • Internships from January to May

     

    If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

    Company Description

    Our Eminent Marketing Group professionals have the required knowledge and leadership qualities to grow organizations in any field. They lessen the stress of program upkeep, inventory control, and much more and reduce the burden on a client’s shoulders. They tend to go out of their way to help a client, and it won’t be wrong to say that our people are our greatest asset. Everyone is talented in own their way, and each one has added more value to our firm. To enhance their performance, we offer various leadership and management skills to help our team to excel in their careers and earn a position in the organization so that we can continue to grow to meet our clients’ needs.