Job Description

You can earn an extra $2 to $3 per hour just by meeting your attendance quotas, it doesn't get much easier than that! Ask us how!

Our Call Center Reps are responsible for assisting existing or potential customers inquiring about our client’s products or services, using company and client-provided materials, guidelines, and policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (OTHER DUTIES MAY BE ASSIGNED)

• Must be comfortable making outbound calls to upgrade, offer promotions, retain customers, or gaining customers back.
• Deliver prepared sales pitch, reading from scripts that describe products or services, in order to influence potential customers to purchase a product or service
• Reduce customer’s concerns by creating value in a product or service
• Closing sales and leading customer through the purchasing process
• Ability to solve practical problems and deal with constant changes in situations affording the customer options and solutions.
• Adhere to QA requirements and utilize a call flow
• Comply with federal and state regulations, as well as company and client policy, with regards to the handling of consumer confidential information.

CHARACTERISTICS OF AN IDEAL CANDIDATE:

• Minimum three months of telemarketing, retail, or sales experience: in-person or via phone
• Professional demeanor
• Persuasive, not aggressive
• Excellent communication skills (Speak with clear diction and proper grammar)
• Proficient with basic technology applications; email, internet browsers, search engines and data management systems
• Ability to work independently as well as part of a team (Promotes positive work environment)
• Basic math skills

WHAT WE OFFER:

• Attendance bonus - earn up to $2 or $3 more per hour by meeting attendance quotas
• Fun and friendly work environment
• Flexible schedules
• Benefits; medical, dental, vision, and 401k
• Excellent advancement opportunities
• Amazing Referral Program - $100 for every referral hired

GET A JUMP START ON YOUR APPLICATION @ WWW.EMPEREON-CONSTAR.COM, CLICK "CAREERS", THEN "JOIN OUR TEAM".

Company Description

Empereon-Constar is a leading business process outsourcing company providing end-to-end customer engagement and customer management solutions. Customer relationships are at the heart of our business. Empereon-Constar zealously protects the client’s image and builds brand loyalty for the client’s customers from the beginning of the account relationship through all phases of the account life-cycle.