Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Customer Service Representative

Empire Management Group Inc

Customer Service Representative

Washington, DC +8 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Training & development

    We are seeking a Customer Service Representative to join our team!

    You will be responsible for helping customers by providing product and service information and resolving technical issues.

    This is a customer facing role focused on customer acquisition, retention and account management

    Handle customer inquiries

    Provide information about the products and services

    Troubleshoot and resolve product issues and concerns

    Develop and maintain a knowledge base of the evolving products and services

    Previous experience in customer service, sales, or other related fields

    Ability to build rapport with clients

    Ability to prioritize and multitask

    Positive and professional demeanor

    Excellent written and verbal communication skills

    Qualifications

    Ability to build rapport with clients

    Excellent written and verbal communication skills

    Ability to prioritize and multitask

    Positive and professional demeanor

    Previous experience in customer service, sales, or other related fields

    Reliable transportation is required

    Responsibilities

    You will be responsible for helping customers by providing product and service information and resolving technical issues

    This is a customer facing role focused on customer acquisition, retention and account management

    Handle customer inquiries and complaints

    Troubleshoot and resolve product issues and concerns

    Document and update customer records based on interactions

    Develop and maintain a knowledge base of the evolving products and services

  • Locations
    Washington, DC • Laurel, MD • Bowie, MD • College Park, MD • Upper Marlboro, MD • Bethesda, MD • Silver Spring, MD • Annapolis, MD • Landover, MD