Customer Service Representative
Benefits:
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
We are seeking a Customer Service Representative to join our team!
You will be responsible for helping customers by providing product and service information and resolving technical issues.
This is a customer facing role focused on customer acquisition, retention and account management
Handle customer inquiries
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Qualifications
Ability to build rapport with clients
Excellent written and verbal communication skills
Ability to prioritize and multitask
Positive and professional demeanor
Previous experience in customer service, sales, or other related fields
Reliable transportation is required
Responsibilities
You will be responsible for helping customers by providing product and service information and resolving technical issues
This is a customer facing role focused on customer acquisition, retention and account management
Handle customer inquiries and complaints
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services