Job Description

JOB DESCRIPTION:

SHIPPING CLERK/CUSTOMER SERVICE

1ST SHIFT: 8AM-5PM

PAY: DOE

LOCATION: IRVINE, CA

SUMMARY:

PROVIDES CUSTOMER AND VENDORS WITH PRODUCT AND SERVICES INFORMATION, WHILE ENSURING EXCELLENT SERVICE STANDARDS AND MAINTAINING HIGH OVERALL SATISFACTION.

• Interact with new and established customers and vendors
• Procure pricing and quote customers
• Write up orders, process orders, create ship orders
• Set up new customers and vendors in the system
• Issue product code numbers, build BOM and verify accurate system input and troubleshoot inventory discrepancies
• Manage inventory on hand, issue vendor releases
• Manage inventory (daily and monthly)
• Manage inventory over 90-120 daily reports
• Maintain customer supplied drawings and artwork
• Process RMA's when required
• Assist sales department as necessary (including quotes, sample requests, etc.)
• Assist A/R and A/P with past due invoices
• Assist in answering incoming calls as necessary

REQUIREMENTS:

• Detail-oriented
• Excellent telephone skills
• Previous experience in Purchasing or Accounting (preferred)