Employer Support Services is an industry leader in service and technology, and we pride ourselves on being our clients’ single-source solution for all of their payroll, benefits, and human resources needs.  Our team of professionals is made up of people who are passionate about customer service and are dedicated to providing our clients with top-quality solutions.  We are currently seeking a success driven, energetic individual to assist customers with HR matters.

The ideal candidate will have a broad knowledge of Human Resources application, legislation, best practices, employee relations, as well as providing HRIS support especially for Onboarding and Employee Access to the company’s Employee Self-Service site. He/She will be able to work autonomously and efficiently to ensure the beginning-to-end running of HR projects and operations. To succeed in this role, you must be competent using HRIS software and other standard professional office programs.

Duties/Responsibilities:

• Assist with all internal and external HR-related matters.
• Participate in developing organizational guidelines and procedures.
• Support the recruitment/hiring process by identifying candidates, conducting reference checks and issuing employment contracts.
• Assist supervisors in performance management procedures including counseling/performance improvement plans, legal obligations, best practices, FMLA/ADA, etc.
• Coordinate employee development plans and performance management.
• Manage the organization’s employee database and prepare reports.
• Produce and submit reports on general HR activity.
• Setup and Maintain Electronic Onboarding System for New Hires.
• Keep up-to-date with the latest HR trends and best practices.

Required Skills/Abilities:

• Knowledge of HR processes and best practices.
• Ability to handle data with confidentiality.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Strong customer service skills.
• Proficient with payroll/HRIS software.
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction.
• Efficient HR administration and people management skills.
• Excellent record-keeping skills.
• Fantastic knowledge of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works comfortably under pressure and meets tight deadlines.
• Superb computer literacy with capability in email, MS Office and related HR software.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.

Education and Experience:

• 5 or more years’ experience in Human Resources required
• Bachelor’s degree Preferred
• SHRM or HRCI Accreditation Preferred