SUMMARY :

We’re looking for a Administrative Assistant with remarkable customer service skills. At Employers Resource you’ll be part of a team providing front-line customer service, forming lasting relationships with our clients, and guiding them through complex problems with skill and care.

THIS JOB IS PART-TIME 30 HOURS PER WEEK.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Professionally provide courteous, prompt and knowledgeable service at all times.

Answer telephone, provide information or forward call to appropriate associate.

Greet visitors and direct them to appropriate associate.

Sort and distribute incoming mail. Prepare outgoing mail, UPS and Federal Express items.

Process general liability certificates, garnishments, tax levies, child support orders, employment verification requests, etc. according to standard procedures.

Order and maintain inventory for all general office supplies for the administrative office.

Maintain inventory and process orders (through the corporate office) for printed materials such as letterhead, envelopes, business cards, sales literature and forms.

Operate office machines such as a PC, 10-key calculator, copier, e-fax, and postage machine.

Provide general administrative and clerical support, including document preparation, research, and special projects.

Maintain company e-files.

Adhere to safe work practices and ERM’s safety guidelines and standards.

Perform other duties as assigned.

QUALIFICATIONS:

At least 2 years of relevant office experience

Exceptional customer service skills and professional phone manner

Strong self-initiative and be a highly motivated individual

Excellent organizational and time management skills

Effective verbal and written communication skills with: a) internal managers and employees, b) clients, and c) general public

Ability to work under time constraints to ensure deadlines are met

Proficient in Microsoft Word and Excel

WoRk in a fast paced environment that offers great benefits, including health/dental/vision insurances, matching 401k, and employee assistance program. Salary is based on experience. Drug-free and non-smoking workplace. US work eligibility is required.

If you have a passion for helping people, put heart into your service, and love learning then we want you to be a part of our dynamic team.

Check us out at: www.employersresource.com