Job Description

JOB SUMMARY

The Accounts Receivable – Deductions Coordinator is primarily responsible for researching and resolving customer short payments, claims and deductions. This will include creating and updating deductions reporting, preparing and posting deductions-related entries in an ERP system, and having an overall understanding of customer deductions.

ESSENTIAL JOB FUNCTIONS

• Researches and determines the root cause of deductions within a specified timeframe and reduces future deduction occurrences by working closely with customers, brokers, sales managers, and finance management

• Collaborates with customers, brokers, sales managers and/or logs into customer websites/portals to obtain supporting documentation regarding deduction or claim

• Maintains digital records to appropriately track and document the status of deductions

• Requests repayment from customers if deductions are not approved

• Enters transactions within the SAP system for timely and accurate deductions reporting

• Proactively identifies trends and assists in implementing process improvements

• Proactively communicates challenges and resolves delays in sourcing data to keep tasks timely

• Support the annual audit process by creating and sourcing auditor requested information

• Perform tasks, analysis, special projects, and other duties as directed by the finance management

KNOWLEDGE, SKILLS AND ABILITY

• Professional curiosity and ability to investigate and resolve discrepancies, technical impediments, and other challenges

• Ability to understand materiality and take cost benefit considerations into account when performing analysis

• Ability to collaboratively work with various functional groups with a focus on data-based decision making and process improvement

• Ability to prepare, interpret and communicate information verbally and with digital tools including spreadsheets and business intelligence applications

• Be a team player with strong interpersonal and communication skills including strong internal drive, ethics, conscientiousness, diplomacy, flexibility, and dependability

• Ability to work in a fast-paced environment, to prioritize tasks, meet multiple deadlines and ensure that work is accomplished in the time frames required

• Proficient at maintaining awareness of overall company activities and connecting that with specific tasks and situations

• Strong analytic and problem-solving skills

• Ability to respect confidential matters by exercising individual discretion

• Strong Microsoft Office skills including advanced Excel (Pivot Tables, Index/Match, Complex Analyses, Excel Models) and Word

• Excellent oral, written, and interpersonal communication skills

JOB QUALIFICATIONS

• Required: o 2 years of relevant experience in Accounts Receivable, Deductions, and/or Finance o Experience with SAP or other large-scale ERP system • Preferred, but not required: o Experience in food manufacturing or agricultural goods processing industry o Experience with decision-support systems including Domo and Adaptive Insights Education and/or Certification Requirements • Associates or bachelor’s degree in Business, Accounting, Finance, or related field preferred