Job Description
JOB DUTIES:
- Advises present or prospective customers of most suitable company products/solutions by answering incoming inquiries and responding via outbound calls or email
- Influences customers to buy or retain company products or service by following existing sales process & a list of prepared profiling & qualifying questions or script
- Documents all profiling information, cross-selling results, marketing activities & transactions in CRM system
- Maintains sales operations by following policies and procedures; reporting needed changes
- Maintains quality customer service by following organization standards in a timely manner
- Maintains technical knowledge by attending regular product / solution training; reviewing publications and potentially customer events
- Contributes to team effort by completing related goals and duties as needed
REQUIREMENTS:
- 2+ years telephone skills and sales experience
- Customer focus and client oriented
- Basic data entry skills
- Experience in selling solutions to customer needs
- Ability of proven closing skills; results oriented
- Detail oriented and team work ethic
- Understand basic technology knowledge
Company Description
We are an industry expert in wireless communications and radio frequency (RF) technology. The company pioneered affordable Long-Range Wireless communication solutions, and creates wireless voice and data products for home, SOHO and SMB use that are versatile, feature-rich, business-class and affordable. Our complete line of award-winning devices is designed to deliver long-range, fast speeds, robust security, and ease-of-use.
We offer an excellent compensation package, including company-paid medical/dental/vision/life insurance, company-matched 401(k) plan, Section 125 plan, paid vacation and holidays.