SEEKING

VOIP engineer to automate Freeswitch via the Event Socket Library (ESL).

Proficient in Python 3 and asynchronous programming (Python twisted).

Superior Problem solver skills and logical thinker.

REQUIRED COMMUNICATION SKILLS

English Fluent

REQUIRED TECHNICAL SKILLS

Freeswitch VOIP

Asynchronous programming (Python Twisted)

Superior problem-solving Skills (our problems are REALLY hard)

Linux Environment

NICE TO HAVE SKILLS

Amazon AWS

Pandas Data Analysis

Database Design (MySQL)

Django

ASK YOURSELF

Are my problem-solving skills superior?

Do I love Freeswitch?

LOCATION

Remote.  The development team is in Europe.  Customers are in the US.

ABOUT COMPANY

Company is an American telecommunications company.

We find clever ways to reduce hold time when calling call centers.

We run a high volume automated call system logic using the FreeSwitch Event Socket Library.

We consume an enormous amount of data.

We reverse engineer how call centers handle calls on the SIP and RTP packet level.

We use python pandas and data science to find patterns in the SIP and RTP packet data.

We then automate freeswitch via the Event Socket Library (ESL) based on these findings and implement clever solutions to reduce hold time.

In real-time our algorithms can detect when customer service agents answer calls without bothering agents.

The call system is constantly changing and data needs to be constantly analyzed and algorithms tweaked.

INTERVIEW QUESTIONS (expect these on our call)

Describe a really hard problem that you solved, and describe the process in solving it.

Describe a time you reverse-engineered something

Describe a problem you solved requiring significant data analysis

Math problem