Dental Treatment Coordinator (North Austin) Join the Enamel Dentistry family in the heart of Austin, TX, where we're on the hunt for a dynamic and eager Dental Treatment Coordinator to add some sparkle to our team! If you're a master of customer service, a wizard with communication, and have an unwavering passion for delivering exceptional dental care, we want you on our team! And as for compensation? Let's just say, your talents won't go unnoticed, starting at $22 per hour. Got at least a year of dental front office experience? We're all ears – apply today and let's create smiles together! Responsibilities: • Greet incoming patients in a friendly and welcoming manner • Facilitate office tours and explain amenities to new patients • Prepare the office lobby for patient success when opening the office • Power on requisite equipment, such as TVs, iPads, and computers and set up lobby music • Provide the patient with treatment plan details and financial estimates for all prescribed treatments • Plan and book patient appointments; reschedule missed appointments and contact patients who have not completed treatments • Coordinate Doctor and hygiene schedules to optimize usage of appointment times • Collaborate with the clinical team to ensure effective management of daily patient flow and convey important information to the proper individuals • Assist patients with payment arrangements and complete pre-authorization • Handle all required documents, including consent and policy forms and exit paperwork • Maintain good communication and relations with the Doctor and encourage team spirit via professional behavior • Process check-out procedure for patients • Receive and return incoming calls from/to patients • Abide by confidentiality policy, and state, federal, or HIPAA laws in regard to patient records • Adhere to Enamel Dentistry Group policies and obey instructions from Office Manager Qualifications: • At least one year of experience as a Dental financial coordinator • Outstanding communication capabilities • Superior problem-solving and critical-thinking abilities • A professional and upbeat attitude • At least one year of experience with dental insurance • The capacity to effectively deal with customer complaints • Familiarity with Open Dental, Slack, Blue Note, and Google Suite is a benefit • Familiarity with 3rd party financing is advantageous • Bilingual abilities are a plus Compensation: $22 hourly DOE

• Greet incoming patients in a friendly and welcoming manner • Facilitate office tours and explain amenities to new patients • Prepare the office lobby for patient success when opening the office • Power on requisite equipment, such as TVs, iPads, and computers and set up lobby music • Provide the patient with treatment plan details and financial estimates for all prescribed treatments • Plan and book patient appointments; reschedule missed appointments and contact patients who have not completed treatments • Coordinate Doctor and hygiene schedules to optimize usage of appointment times • Collaborate with the clinical team to ensure effective management of daily patient flow and convey important information to the proper individuals • Assist patients with payment arrangements and complete pre-authorization • Handle all required documents, including consent and policy forms and exit paperwork • Maintain good communication and relations with the Doctor and encourage team spirit via professional behavior • Process check-out procedure for patients • Receive and return incoming calls from/to patients • Abide by confidentiality policy, and state, federal, or HIPAA laws in regard to patient records • Adhere to Enamel Dentistry Group policies and obey instructions from Office Manager