Job Description

We are seeking a Client Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Hosting training and demo sessions

​QUALIFICATIONS:

• Team player
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Preferred previous experience in customer service, sales, or other related fields
• Excellent written and verbal communication skills
• Long Term Career Minded

​BENEFITS INCLUDE:

• 401k
• Profit Sharing
• Health, Dental, Vision, Life Insurance
• Ability to work from home on Fridays and when needed
• Unlimited Time Off
• Frequent Office Lunches
• Frequent Office Team Building Activities
• Bonuses