End User Support Manager

Cannon Search

End User Support Manager

Boston, MA
Full Time
Paid
  • Responsibilities

    A growing organization is seeking a End User Support Manager to lead a skilled team and drive modern device management across the company. This is a hands-on role focused on automation, security, and delivering an exceptional employee IT experience.

    What You’ll Do

    • Lead and mentor a small team of Endpoint Engineers
    • Own modern MDM/EMM platforms (Intune, Jamf, etc.)
    • Implement zero-touch provisioning and automation for device lifecycle
    • Strengthen endpoint security, compliance, and configuration consistency
    • Manage hardware procurement, asset inventory, and identity access workflows
    • Lead major rollouts (OS upgrades, hardware refreshes, SaaS deployments)

    What We’re Looking For

    • 5+ years in endpoint engineering/end-user support
    • 3+ years leading technical teams
    • Strong Windows + macOS expertise
    • Automation skills (PowerShell, Bash, Python)
    • Experience with modern device management and security best practices

    If you're a hands-on leader who enjoys building scalable, secure endpoint systems, apply today!