Serves as the enterprise-level designer and technical authority for all UEM platforms across the environment. This role architects end-to-end management strategies for Windows, macOS, iOS, and Android devices, ensuring secure, scalable, and automated endpoint management.
Position requires on-site support.
Responsibilities may include, but are not limited to:
· Serve as lead architect for Workspace One, Microsoft Intune/Jamf enterprise deployments.
· Design configuration baselines, compliance frameworks, conditional access integration, and advanced automation pipelines.
· Define and maintain zero-touch deployment strategy across device types.
· Oversee high-level scripting architecture using PowerShell, Python, and platform-specific tooling.
· Lead major modernization efforts, including transitions to Declarative Device Management, Platform SSO, and ABM-driven provisioning.
· Provide guidance to engineering teams and mentor senior and mid-level administrators.
· Review and approve UEM security controls, reporting structures, and integration with enterprise systems.
Required Skills
Required Experience
· BS in IT or related field (preferred). Formal technical training, certifications, and/or additional experience may be substituted for the degree preference.
· 5–7 years direct UEM engineering experience.
· 3+ years architectural-level design or enterprise engineering leadership experience.
· Extensive experience implementing Apple Business Manager and Declarative Device Management.
· Expert-level knowledge of WorkSpace One, Microsoft Intune, and/or Jamf (deployment, configuration, lifecycle, compliance).
· Deep understanding of UEM security models, certificate-based authentication, conditional access, and mobile threat protection.
· Advanced scripting capability (PowerShell required; Python strongly preferred).
· Ability to design scalable, automated architectures supporting thousands of endpoints.
· Strong interpersonal and leadership skills.
Qualifications:
· Must obtain an agency public trust suitability determination prior to start date.
· Ability to work closely with executive leadership on sensitive, mission-critical decisions.
· Strong documentation and standards development capability.
· Must have excellent verbal and written communication and stakeholder-facing skills.
· Ability to communicate effectively and efficiently with all levels of leadership.
· Must be able to work independently and within a multi-disciplinary team to meet demanding deadlines in a fast-paced technology environment.
· Must maintain a high level of customer service for all support interactions.
· Experience supporting a complex Federal agency enterprise is a plus.
· Relevant expert-level Microsoft certifications are preferred.