Enrollment Director Dual Campus Plainfield Bolingbrook

Primrose School of Plainfield

Enrollment Director Dual Campus Plainfield Bolingbrook

Plainfield, IL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Free food & snacks

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Primrose Schools of Plainfield & Bolingbrook

    We are seeking a warm, driven, and detail-oriented Enrollment Director to join our leadership team and lead enrollment efforts across our two high-quality early childhood campuses. This role plays a vital part in growing and maintaining student enrollment while ensuring prospective families receive an exceptional experience that reflects the Primrose brand.

    This is an exciting opportunity for someone passionate about early education, family engagement, and community partnerships—and who thrives in a fast-paced, people-centered environment.

    Position Summary

    As Enrollment Director, you will:

    Serve as the first and lasting impression for prospective families

    Guide them through every step of the admissions and onboarding journey

    Support marketing and outreach efforts to grow visibility and reach

    Collaborate with school leadership to maintain strong family relationships

    Drive enrollment to achieve key performance goals across both campuses

    You will work closely with the School Directors and Ownership Team to align enrollment strategy with operational excellence and brand integrity.

    Core Responsibilities

    Enrollment Management

    Serve as the primary contact for all enrollment inquiries across both campuses

    Schedule and lead engaging school tours that reflect Primrose’s vision and mission

    Manage enrollment tracking, class rosters, and start date planning

    Follow up with prospective families to guide them through decision-making

    Process pre-registration and enrollment forms; oversee onboarding of new families

    Conduct virtual or in-person orientations for newly enrolled parents

    Marketing & Community Outreach

    Partner with ownership to implement local marketing strategies

    Represent Primrose at parent fairs, expos, and community events

    Build referral networks with local businesses, pediatricians, and parenting groups

    Contribute content to digital newsletters and social media channels

    Help coordinate open houses, special events, and enrollment campaigns

    Parent Relations & Customer Experience

    Deliver a welcoming, professional, and consistent first impression

    Ensure strong follow-up and communication throughout the admissions process

    Provide onboarding materials and check-in support for new families

    Support retention by monitoring family satisfaction and escalating concerns

    Assist in executing family appreciation events and school celebrations

    Performance Goals & Incentives - Applicable for this role.

    Qualifications

    Excellent verbal and written communication skills

    Warm, polished, and professional presence with strong relationship-building ability

    Highly organized and self-directed; able to manage across two campuses

    Prior experience in admissions, marketing, customer service, or Early childhood education is preferred

    Comfortable with CRM tools, Google Workspace, Microsoft suite and social media platforms

    Occasional evening or weekend availability for events.

    What We Offer

    A meaningful opportunity to make a difference in the lives of children and families

    A supportive leadership team and a respectful, team-oriented culture

    Ongoing training and development

    Competitive pay with performance-based incentives

    Childcare discount and other employee perks

    Join our Primrose family and help more families discover the power of early education. To apply, please submit your resume and a short cover letter outlining your interest in the role.