Front Desk Enrollment & Guest Experience Coordinator

Carmel Music Academy

Front Desk Enrollment & Guest Experience Coordinator

Carmel, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Free food & snacks

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Do you love helping people and knowing how your work is measured? Are you energized by meaningful goals, visible wins, and being part of a team that celebrates results? If connecting with families and confidently asking for commitment excites you, you might be exactly who we’re looking for.

    What This Role Is Really About

    This role blends warm front-desk hospitality with enrollment follow-through. You will welcome families, guide them through their options, and confidently help them take the next step while tracking progress toward clear monthly enrollment goals.

    You’ll Love This Role If…

    You enjoy working toward clear monthly goals and seeing your progress

    You feel proud when your efforts directly contribute to growth

    You’re comfortable asking families to enroll when it’s a good fit

    You balance heart + results

    You like structure but also enjoy connecting personally

    You can work independently and stay motivated without constant oversight

    This Role Is NOT a Fit If…

    You dislike being measured by outcomes

    You prefer support-only roles with no enrollment responsibility

    Asking for commitment feels uncomfortable or “salesy”

    You want a role with no performance expectations

    Success Looks Like…

    30+ new student enrollments per month as a team

    Consistent daily follow-through on inquiries

    Families feel welcomed, supported, and confident in enrolling

    Your progress is visible—and celebrated