Job Description

Job Description

Help people every day while developing your job into a meaningful and impactful career. Join Return on Investment (ROI) and our world-class team in our passion for service through teamwork, community and a commitment to excellence. We are an administrative outsourcing company that helps our clients with customer service, marketing, shipping, quality assurance and sales.

As an Enrollment Specialist, you will play a crucial role in helping patients get the preventative care medical software that they need.

Check out some of the highlights of a career with ROI

• Starting Base of $16
• Monthly bonuses for excellent performance
• Paid Weekly
• Paid Training
• Onsite fitness Center
• Casual Dress Environment

Responsibilities of the Position

· Coordinate marketing effort with team members and other departments

· Collecting information and qualifying candidates for programs and services

· Processing enrollments into the correct program for the patient’s needs

· Manage large amounts of inbound and outbound calls in a timely manner

· Follow communication “scripts” when handling different topics

· Seize opportunities to offer additional services when they arise

· Build sustainable relationships and engage customers by taking the extra mile

Successful Candidates Must Possess

• Positive mindset and proven record of excellent attendance
• Proficiency in Microsoft applications and ability to easily navigate computers
• Strong communication and attention to detail skillset
• Ensure courteous quality of service on all phone calls
• Customer service and call center experience preferred but not expected
• Desire for growth and development with a growing company
• Fast learner and self-starter