Benefits:

401(k)

Bonus based on performance

Flexible schedule

Free uniforms

Paid time off

Signing bonus

Enrollment & Family Outreach Specialist

Children’s Lighthouse of Chantilly — Early Learning School Chantilly, VA | In-Person Full-Time or Part-Time Considered Mission: Create Joy 😊

About the Role

We are hiring a warm, confident, and organized Enrollment & Family Outreach Specialist to help families move from inquiry → tour → enrollment.

This role is focused on:

Calling and following up with leads

Booking and confirming tours

Keeping the CRM clean and current

Re-engaging old leads

Supporting local community outreach

You must be comfortable talking to families on the phone every day.

Main Responsibilities

Call new leads quickly and consistently

Follow up by phone, text, and email

Ask families about child age, schedule needs, start date, and care goals

Book tours and confirm appointments

Follow up after tours

Reconnect with older leads

Keep CRM notes, lead stages, and next steps updated

Track tours, follow-ups, and enrollment progress

Support simple community outreach such as flyers, local visits, open houses, and events

What We’re Looking For

Warm, friendly, and confident phone presence

Comfortable making outbound calls

Clear, professional English

Organized and consistent with follow-up

Comfortable using CRM systems, email, texting tools, and basic reports

Positive, dependable, and goal-oriented

Able to represent our school with warmth and professionalism

Preferred Experience

Sales, admissions, appointment setting, telemarketing, or call-center experience

Childcare, preschool, private school, or education experience

CRM experience

IntelliKIDS experience is a strong plus

Community outreach or local marketing experience

Schedule

Full-time preferred

Part-time considered for a strong candidate

In-person role in Chantilly, VA

Success in This Role Looks Like

Leads contacted quickly

Tours booked every week

Tour no-shows reduced

Follow-ups completed on time

CRM is clean and accurate

Families feel welcomed before they visit

Location

Children’s Lighthouse of Chantilly 43385 Defender Dr Chantilly, VA 20152

Job Type

Full-time or part-time

Work Location

In person