Job Description

Entech Staffing Solutions is seeking a customer service representative at a market research field study group. Customer Service Representatives must have excellent phone skills, good computer skills, desire to help others, ability to multi task in a fast environment.

Candidates must be comfortable reading from a script but also improvising based on the customers reactions. Must have high energy and be friendly and outgoing.

•                     Inbound/outbound call center

•                     Conducting surveys

•                     Scheduling appointments

•                     Customer Service

•                     Sort, maintain, and update files

•                     All other duties as assigned

Currently Customer Service Representatives are working part-time evening hours, with the opportunity for more hours for those with great work ethic and attendance.