Job Description

We are looking for an experienced Enterprise Analytics Analyst to join our Solutions team. This role is crucial to Redzone's continued growth, focusing on leveraging performance data from our existing customer base to prove and expand our impact across customer networks. The ideal candidate is a strategic thinker with a strong analytical background, exceptional data visualization skills, and a passion for connecting operational efficiency to financial results.

This position is Full Time, Exempt, Remote, based in the United States or Canada, and requires travel up to 30% of the time. Eligible applicants must be currently located and available to work in Canada or the United States without requiring Visa sponsorship.

Key Responsibilities:

Performance Analysis & Value Generation

• Deep Customer Data Analysis: Analyze performance data (OEE, throughput, labor efficiency, waste reduction) from existing customers using our platform data and external sources to identify correlations between Redzone adoption and operational improvements.
• Financial Impact Modeling: Develop robust data models to quantify the financial outcomes (P&L impact, ROI) of operational improvements realized through the Redzone platform, translating efficiency gains into clear business value.
• Expansion Justification: Create compelling, data-driven visual stories, reports, and presentations that clearly justify additional Redzone site rollouts within customer organizations.

Reporting, Tools & Collaboration

• Cross-Functional Partnership: Work closely with Customer Success, Sales, and Leadership to understand their data needs and provide analytical support for value realization conversations.
• Standardized Reporting: Design, build, and maintain standardized reporting, dashboards, and data models that clearly demonstrate Redzone's quantifiable business value and track customer success metrics.
• Data Integrity & Governance: Ensure the accuracy, integrity, and consistency of customer performance data used for value analysis and external communication.
• Ad-Hoc Analysis: Conduct ad-hoc analysis to support strategic initiatives, product development insights, and high-stakes customer renewal/expansion discussions.

Qualifications

_ Required Skills (all listed below):_

• Experience: 3+ years of professional experience in a Data Analyst, Business Intelligence, or related role, within either a B2B SaaS environment, management consulting, OR a manufacturing/operations-focused setting.

Technical Skills:

• Expert proficiency in Power BI (required); Tableau or Looker experience a plus.
• Understanding of cloud database architecture (e.g., Snowflake, BigQuery, Azure) and how to connect it to BI tools.
• Advanced Microsoft Excel/Google Sheets skills for data modeling and financial analysis.

Analytical Acumen:

• Experience working with OEE, downtime, throughput, yield, or similar manufacturing KPIs and proven ability to translate complex operational metrics (like OEE) into clear, quantifiable financial outcomes (e.g., ROI, P&L impact).
• Thinks proactively about how to standardize analytics for repeatable success across multiple customers and industries.

**Communication & Presentation: **

• Excellent verbal and written communication skills, with the ability to present complex data analysis and insights to both technical and non-technical audiences, including executive stakeholders.
• Understands how to turn data into persuasive expansion cases and customer success narratives.

Additional Information

Compensation Package:

• Base pay range: $100,000-120,000 USD Annual (12 Months) base salary + Corporate Bonus Plan
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
• Globally Tailored Benefits: We offer a competitive benefits package that is customized to comply with local regulations and ensure relevance based on the employee's country of residence.

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.

QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.

QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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